Jobs at Zoom
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Engineering
Software Development Engineer
NewPosted 5 days ago
Software Development Engineer
- Implement backend services using Java and Spring Boot to support AI-powered applications within the Zoom Contact Center platform.
- Build prompt strategies, context management logic, and basic agent workflows in collaboration with senior engineers.
In office • San Jose
$73k – $169kEngineering
Zoom AI DevOps Engineer
NewPosted 6 days ago
Zoom AI DevOps Engineer
- Maintaining ZoomAI services’ release deployment and maintenance.
- Conducting in-depth investigations across various ZoomAI services and environments to identify architectural or operational inefficiencies.
In office • San Jose
$87k – $186kSales
Business Development Representative - Contact Center (CX)
NewPosted 1 week ago
Business Development Representative - Contact Center (CX)
- Identifying and engage enterprise accounts that would benefit from Zoom Contact Center by leveraging targeted account lists and ABM campaigns.
- Executing 70+ outbound activities daily, including cold calls, emails, video messages, and LinkedIn outreach.
In office • California
Engineering
Senior Production Engineer - SRE
NewPosted 2 weeks ago
Senior Production Engineer - SRE
- Architecting and owning the end-to-end deployment lifecycle of Zoom's observability platform across AWS GovCloud and Oracle OCI, streamlining processes, eliminating manual steps, and setting the standard for how teams deploy at scale
- Designing and building Terraform modules and providers from scratch, alongside GitLab CI/CD pip...
In office • San Jose
$98k – $228kEngineering
Senior Platform Engineer (SRE) - Government Cloud Operations
NewPosted 2 weeks ago
Senior Platform Engineer (SRE) - Government Cloud Operations
- Architecting and owning the end-to-end deployment lifecycle of Zoom's observability platform across AWS GovCloud and Oracle OCI, streamlining processes, eliminating manual steps, and setting the standard for how teams deploy at scale
- Designing and building Terraform modules and providers from scratch, alongside GitLab CI/CD pip...
In office • San Jose
$98k – $228kOther
Business Systems Analyst, Anaplan
NewPosted 2 weeks ago
Business Systems Analyst, Anaplan
- Supporting day-to-day operations of Zoom's connected planning platform, including user issue triage, access provisioning, and stakeholder communication across Go-To-Market, Finance, and People Experience teams.
- Acting as a Go-To-Market support partner — fielding planning requests, routing issues to the ri...
In office • United States
$87k – $186kEngineering
Cloud Operations Engineer
NewPosted 3 weeks ago
Cloud Operations Engineer
- 5+ years in DevOps, SRE, or infrastructure engineering roles, with at least 3 years at a staff or principal level scope.
- Have a proven track record owning reliability for large-scale, distributed, latency-sensitive systems in production
In office • San Jose
$98k – $228kEngineering
Senior Manager of Network Engineering and Operations
NewPosted 3 weeks ago
Senior Manager of Network Engineering and Operations
- Managing and developing a globally distributed team of 12 network engineers and data center technicians. Driving recruitment, performance management, career development planning, and compensation reviews while supporting 24/7 follow-the-sun coverage.
- Operating global WAN, metro area networks, and campus LAN infrastructure across 15+ office loca...
In office • San Jose
$146k – $339kEngineering
Product Security Engineer
NewPosted 3 weeks ago
Product Security Engineer
- Being a security subject-matter expert, guide engineering teams in end-to-end secure system design and implementation.
- Conducting threat modeling, architecture review, security code review, security assessment, and security testing (web application, native application, web services, cloud-based services, and infrastructure assessments).
In office • United States
$98k – $228kProduct
Lead Product Manager - Zoom Revenue Accelerator
NewPosted 3 weeks ago
Lead Product Manager - Zoom Revenue Accelerator
- Defining the vision and roadmap for agentic orchestration, translating rapidly evolving AI capabilities into a clear, durable product strategy.
- Partnering with Engineering and AI/ML on orchestration architecture, reasoning systems, tool use, reliability, and human-in-the-loop design.
In office • United States
$146k – $339kEngineering
Staff Software Engineer
NewPosted 3 weeks ago
Staff Software Engineer
- Diagnosing and resolving AI agent quality issues — identifying whether failures stem from model behavior, prompt design, or system architecture, and driving the fix end-to-end.
- Designing and optimizing system prompt architectures, few-shot examples, and prompt chains to improve agent reliability, accuracy, and resolution rates.
In office • San Jose
$146k – $339kEngineering
Software Engineer
NewPosted 4 weeks ago
Software Engineer
- Developing infrastructure, data models, features, and the overall system to build APIs, and maintain the codebase to resolve customer issues.
- Writing well-designed, testable code, ensuring systems are efficient, optimized, scalable, and reliable.
In office • United States
$87k – $186kEngineering
Lead Site Reliability Engineer, Platforms
NewPosted 4 weeks ago
Lead Site Reliability Engineer, Platforms
- Design and scale DevOps platform services including Kubernetes infrastructure, cloud systems, and compliance-ready environments
- Define technical roadmaps and architectural direction for infrastructure automation and security
In office • San Jose
$124k – $271kEngineering
AI Deployment Strategist
NewPosted 4 weeks ago
AI Deployment Strategist
- Designing and deploying production-ready AI agents during proof-of-concept engagements, integrating with customer CRMs, telephony systems, and knowledge bases using Python and TypeScript.
- Engineering voice experiences by tuning speech synthesis, turn-taking, and barge-in across providers to match customer requirements and call profiles.
In office • San Jose
$124k – $271kSales
Contact Center Sales Specialist - Mid Market
NewPosted 4 weeks ago
Contact Center Sales Specialist - Mid Market
- Qualifying leads and perform needs assessment, engaging technical resources
- Creating, delivering, and managing client presentations, proposals and coordinate quarterly business reviews
In office • Washington DC
$139k – $283kEngineering
Solutions Engineer - Federal
NewPosted 1 month ago
Solutions Engineer - Federal
- Providing product presentations and demonstrations, creating deployment designs and plans, implementing proofs of concept, and preparing responses to RFIs, RFQs, and RFPs.
- Maintaining advanced proficiency across video, phone, customer experience, artificial intelligence, APIs/SDKs, networking, PBX, desktop, and mobile technologies consistently.
In office • United States
$146k – $319kEngineering
Principal DevOps Engineer
NewPosted 1 month ago
Principal DevOps Engineer
- Leading deep-dive investigations across diverse services and environments. Working on real time media systems to web, team chat and AI to uncover architectural or operational bottlenecks.
- Designing and implementing improvements in deployment pipelines, orchestration frameworks, andCI/CD automation to increase reliability and release velocity.
In office • San Jose
$146k – $339kEngineering
Principal Agentic AI Engineer
NewPosted 1 month ago
Principal Agentic AI Engineer
- Designing, building, and improving the ZoomMate agent harness, including orchestration, tool use, sandboxing, memory management, context handling, and multi-step reasoning loops for team collaboration.
- Architecting the underlying agent framework and API/SDK surface, so Zoom product teams can embe...
In office • Seattle
$206k – $451kOther Engineering
Security Engineer
NewPosted 1 month ago
Security Engineer
- Being a security subject-matter expert, guide engineering teams in end-to-end secure system design and implementation.
- Conducting threat modeling, architecture review, security code review, security assessment, and security testing (web application, native application, web services, cloud-based services, and infrastructure assessments).
In office • United States
$98k – $228kEngineering
Network Engineering and Operation Manager
NewPosted 1 month ago
Network Engineering and Operation Manager
- Managing global network infrastructure with BGP and OSPF routing protocols. Architecting cloud connectivity across AWS and GCP to ensure network reliability and uptime for users worldwide.
- Implementing and maintaining Zero Trust network architecture in partnership with security architects. This includes identity verification, least-privilege access, micro-segmentation, and continuous authentication across network, data center, and cloud environments.
In office • San Jose
$146k – $339k