Jobs at Zoom
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Engineering
Staff AI Engineer
NewPosted 4 days ago
Staff AI Engineer
- Design and build high-performance inference serving systems for large-scale transformer and multimodal models (including 100B+ and MoE architectures)
- Implement and tune inference optimisations: speculative decoding, continuous batching, KV cache management, prefill/decode disaggregation, and quantisation (INT4/INT8/FP8)
In office • Seattle
$206k – $451kMarketing
Head of Search & AI Visibility
NewPosted 5 days ago
Head of Search & AI Visibility
- Leading the technical SEO team and roadmap, including site architecture, crawlability, indexation, and structured data implementation
- Building AI-search visibility strategy and infrastructure to optimize Zoom's presence in generative AI surfaces like ChatGPT, Perplexity, and Gemini
In office • United States
$126k – $276kEngineering
Workday Extend Developer
NewPosted 6 days ago
Workday Extend Developer
- Design and develop custom Workday Extend solutions that address business needs and elevate the employee experience
- Lead integration efforts as the technical liaison, authoring detailed specifications, field mappings, and architectural designs to support global deployment lifecycles
Remote only • United States
$98k – $228kOther Engineering
Senior Offensive AI Security Engineer
NewPosted 7 days ago
Senior Offensive AI Security Engineer
- Leverage AI to conduct vulnerability research across Zoom's products, applications, services, and infrastructure, with a focus on high-impact issues, subtle vulnerabilities, confirmed exploitability, and attack paths that cross component and trust boundaries.
- Use experience, threat analysis, architecture knowledge, source code, and observed system behav...
In office • United States
$124k – $271kOther
AI Deployment Strategist
NewPosted 1 week ago
AI Deployment Strategist
- Designing and deploying production-ready AI agents during proof-of-concept engagements, integrating with customer CRMs, telephony systems, and knowledge bases using Python and TypeScript.
- Engineering voice experiences by tuning speech synthesis, turn-taking, and barge-in across providers to match customer requirements and call profiles.
In office • United States
$124k – $271kEngineering
Technical Support Engineer
NewPosted 1 week ago
Technical Support Engineer
- Engage Premier customers with clear, empathetic communication, prioritizing urgent requests and ensuring consistent, timely follow-up across all open cases
- Own and resolve inbound Tier 2 support cases across core Zoom technology domains, managing escalations from Tier 1 and coordinating with Tier 3 engineers when needed
In office • United States
$65k – $158kMarketing
Product Growth Lead, AI Productivity
NewPosted 1 week ago
Product Growth Lead, AI Productivity
- Develop deep, working knowledge of the Zoom AI Productivity Suite, including who uses it, what problems it solves for small and medium-sized businesses and independent creators, how it compares to alternatives, and where its real advantages lie
- Define and maintain positioning and messaging that starts with the user problem, not the featur...
In office • United States
$76k – $186kSales
Senior AI Sales Specialist - ZoomMate & Agentic Search
NewPosted 1 week ago
Senior AI Sales Specialist - ZoomMate & Agentic Search
- Own the AI narrative for strategic enterprise engagements, translating Zoommate’s platform capabilities into business outcomes for C-level buyers, IT leaders, and line-of-business stakeholders.
- Partner with UpMarket and Enterprise AEs to identify AI opportunities, run discovery sessions, lead technical demonstrations, and build joint account plans that position Zoommate as a full-platform investment.
In office • New York City
$146k – $319kOther Engineering
Senior Solutions Engineer
NewPosted 2 weeks ago
Senior Solutions Engineer
- Partner closely with the Strategic Accounts AE to drive technical sales engagements across the full Zoom platform — including Meetings, Phone, Contact Center, Rooms, and AI-powered solutions.
- Lead technical discovery, solution design, custom demos, and proofs of concept (POCs) tailored to address complex enterprise collaboration challenges.
In office • United States
$146k – $319kMarketing
Product Growth Marketing Manager
NewPosted 1 week ago
Product Growth Marketing Manager
- Develop deep working knowledge of Zoom's productivity products: who uses them, what problems they solve, how they compare to alternatives, and where their real advantages lie.
- Translate product positioning and messaging for PLG audiences that starts with the user problem, not the feature list—translating product capabilities into clear, outcome-oriented value.
In office • Seattle
$97k – $225kProduct
Senior Product Manager
NewPosted 2 weeks ago
Senior Product Manager
- Lead product discovery and problem definition, ensuring we focus on the most valuable opportunities for our customers and business.
- Conduct market research, user interviews, and data analysis to uncover needs and shape hypotheses.
In office • United States
$98k – $228kSales
Technical Account Manager
NewPosted 2 weeks ago
Technical Account Manager
- Serve as a technical subject-matter expert on Zoom’s architecture and video/audio collaboration space.
- Own complex technical escalations as the primary point of contact, driving them toward timely resolution while partnering with the account team to strengthen the customer relationship.
In office • United States
$97k – $225kEngineering
AI Engineer - AI Verticals
NewPosted 2 weeks ago
AI Engineer - AI Verticals
- Designing and implementing backend orchestration layers between AI components within microservices, focusing on agent workflows and runtime operations.
- Building scalable LLM-powered systems including RAG pipelines, tool-use workflows, and multi-step reasoning agents.
In office • Seattle
$177k – $387kEngineering
Senior DevOps\SRE Engineer
NewPosted 2 weeks ago
Senior DevOps\SRE Engineer
- Ensuring reliability engineering and operations by owning the SLO/SLI framework for real-time services, defining, tracking, and improving latency, availability, jitter, and packet loss.
- Leading incident response for critical outages across the real-time platform, coordinating across time zones and engineering disciplines.
In office • San Jose
$98k – $228kProduct
Lead Product Manager, Revenue OS Platform Commercialization
NewPosted 3 weeks ago
Lead Product Manager, Revenue OS Platform Commercialization
- Define and ship the headless Revenue OS strategy, including APIs, MCP protocols, and agent-facing capabilities, establishing how capabilities are packaged, discovered, and monetized.
- Own the revenue data foundation across identity, object models, relationships, permissions, and data quality, partnering with engineering to connect people, accounts, opportunities, activities, and outcomes.
In office • United States
$146k – $339kEngineering
Software Development Engineer
NewPosted 3 weeks ago
Software Development Engineer
- Implement backend services using Java and Spring Boot to support AI-powered applications within the Zoom Contact Center platform.
- Build prompt strategies, context management logic, and basic agent workflows in collaboration with senior engineers.
In office • San Jose
$73k – $169kEngineering
Zoom AI DevOps Engineer
NewPosted 3 weeks ago
Zoom AI DevOps Engineer
- Maintaining ZoomAI services’ release deployment and maintenance.
- Conducting in-depth investigations across various ZoomAI services and environments to identify architectural or operational inefficiencies.
In office • San Jose
$87k – $186kEngineering
Cloud Operations Engineer
NewPosted 1 month ago
Cloud Operations Engineer
- 5+ years in DevOps, SRE, or infrastructure engineering roles, with at least 3 years at a staff or principal level scope.
- Have a proven track record owning reliability for large-scale, distributed, latency-sensitive systems in production
In office • San Jose
$98k – $228kProduct
Lead Product Manager - Zoom Revenue Accelerator
NewPosted 1 month ago
Lead Product Manager - Zoom Revenue Accelerator
- Defining the vision and roadmap for agentic orchestration, translating rapidly evolving AI capabilities into a clear, durable product strategy.
- Partnering with Engineering and AI/ML on orchestration architecture, reasoning systems, tool use, reliability, and human-in-the-loop design.
In office • United States
$146k – $339kEngineering
Staff Software Engineer
NewPosted 1 month ago
Staff Software Engineer
- Diagnosing and resolving AI agent quality issues — identifying whether failures stem from model behavior, prompt design, or system architecture, and driving the fix end-to-end.
- Designing and optimizing system prompt architectures, few-shot examples, and prompt chains to improve agent reliability, accuracy, and resolution rates.
In office • San Jose
$146k – $339k