Jobs at Workiva

Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing on business outcomes; and identifying opportunities for growth within their named accounts post-sale.

We are seeking a Principal Product Designer to lead experience strategy for the Workiva Platform. This role shapes the long-term vision for the platform at a senior level of design leadership, with a focus on AI experiences, systems thinking, and workflow transformation.

As a Senior Lead Customer Success Manager, you'll own some of Workiva's most strategic enterprise relationships and be the advisor your customers rely on to connect our platform to outcomes that matter. Beyond your accounts, you'll help shape how great CS is done at Workiva by mentoring the CSMs ...

Today, issue management across GRC is fragmented. A finding surfaces in a controls test, an audit, or a risk assessment, and the work to fix it scatters across spreadsheets, email, and disconnected tools.