Culture and benefits at daydream

Push the pace No sandbagging allowed! Everyone at daydream is expected to proactively identify when a particular goal can be met faster, and to push for acceleration. A real example of how this value has been applied — we initially thought we would hit a certain revenue milestone within 1 year. We realized we can do it in half the time, so we shortened our timeline to hit that goal to 5 months instead. Build something you’re proud of Speed of execution is important, but only if it’s in service of delivering a delightful experience to the customer. We want you to look back at what you’ve built at daydream and feel a deep sense of satisfaction. A real example of how this value has been applied — In the past, we’ve prioritized “wowing” the customer at each release of daydream, even at the earliest phases. Speed is no excuse for delivering a poor experience. Five-star customer service only The bar for customer service at daydream is always exceeding the customer’s expectations. It is not “meeting” the customer’s expectations. A real example of how this value has been applied — We’ve had situations where the customer is unintentionally moving slower than is possible with their SEO strategy. In these situations, we’ve proactively encouraged the customer to move faster.