People at Velotooler

Velotooler has two missions. First, we make micro-mobility ownership easy and more abundant. Second, we provide an omnichannel retail experience that benefits sellers, local service providers, and cyclists. We are technologists and cyclists and we are passionate about changing the industry. "After a Velotooler repair, we have seen customers come back to our site and buy accessories. Although this is not our intention, it is a tangible way to articulate how Velotooler has impacted our customer’s satisfaction. More than one customer has been won over and converted to an advocate after Velotooler’s involvement." - Rasan Aycox, Customer Support Manager, Juiced Bikes "Velotooler is a great company to work with! They're very helpful and flexible, always taking just that one extra step to make sure my customer and I are happy. Thank you for all your effort, I hope we can grow our businesses together!" - Steven Verschuijl, Owner, Amsterdam Bicycles "I own and operate PNW Mobile Bicycle Repair in Oregon. And I have been getting a lot of work from Velotooler. Terence is easy to work with and so are the customers who request work through Velotooler. I feel very fortunate to be able to have this service available. Thanks, Velotooler!" - Marc Couvillion, Owner, PNW Mobile Bicycle Repair "What a great service. From the time I ordered my new bike to delivery, they were excellent at staying in touch. I could track my bike from the Netherland to my door. Once my bike arrived Velotooler was quick to set up an appointment that worked in my schedule. I felt they were very honest with me as they stated they did not yet have a mechanic in our area but assured me they would have me up and running in short order. Yes, they Did! Now that's what I call excellent service! Thank you" - Cynthia T, Holmes Beach, FL "These guys do an excellent job of screening for top-notch mechanics. Their prices are fair and the service is fast and friendly..." - Marc T, Owner, Third Coast Cycles

Terence Finn

CEO