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We are building a SAAS model IT Service Desk application with built in Remote control and management options. The service desk offers conversational mode Service desk experience to the end users with multiple options to raise a SD ticket such as Mobile, Web portal and an agent software will be deployed on desktops.

The solution will have all conventional service desk options along with some great unique features that never introduced in any SD solutions. The features will increase the Quality of service delivery and faster resolution of tickets.