Upfirst careers

At Upfirst, we’re on a mission to transform how small and medium-sized businesses handle their calls, appointments, and day-to-day inquiries. We combine cutting-edge LLM technology with real-world SMB know-how to create a virtual answering solution that takes care of everything—from booking appointments and taking messages to fielding routine questions—so teams can focus on what they do best. Founded by seasoned entrepreneurs with deep SMB experience, we’re a tight-knit, fully distributed crew who believes the future of work should be smarter, more efficient, and more fulfilling. By reducing reliance on high-churn, dead-end jobs, our goal is to offer a cost-effective, AI-powered alternative that empowers businesses and elevates everyone’s experience. If you’re excited about shaping the next wave of AI innovation, you’ll feel right at home at Upfirst.