- B2B
- Early StageStartup in initial stages
TheySaid careers
TheySaid helps customer leaders understand why their customers actually churn by asking customers the right questions (written by our experts), to the right person (buyer, user, etc), at the right time (along their journey), in the right place (email, Zoom, chat, etc). Answers to these questions reveal where the business is accumulating risk, and the action needed to mitigate.
As a company, we value (1) building 30-year relationships (2) acting quickly, and (3) creating raving fans.
As a company, we value (1) building 30-year relationships (2) acting quickly, and (3) creating raving fans.
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Joshua Hicken
I create teams that listen to customers, then build the right thing (great exits with UserTesting, GitPrime, 'nuffsaid)
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