Jobs at TextNow

• Ensure Secure & Reliable Systems: Design, implement, and maintain security-focused infrastructure to protect TextNow's services while ensuring reliability and scalability.
• Security Automation & Infrastructure as Code: Develop and enforce best practices using Terraform, Ansible, Crowdstrike, and AWS security tools, ensuring secure configurations, automated compliance checks, and infrastructure as code.

• Design, develop, and deploy AI-enabled applications, services, and automations
• Build internal tools and intelligent workflows using LLMs, AI agents, and orchestration frameworks

• Design, develop, and deploy AI-enabled applications, services, and automations
• Build internal tools and intelligent workflows using LLMs, AI agents, and orchestration frameworks

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• Design, develop, and sustain high-performance, scalable backend services using Go microservices and modern cloud-native tooling.
• Lead architectural modernization and modularization to improve scalability, observability, and developer velocity.

• Own product strategy, roadmap, execution, and outcomes for a key product area
• Identify meaningful customer problems and translate them into impactful solutions

Experienced in SRE or Infrastructure Leadership: 7+ years in SRE, infrastructure engineering, or network engineering, with a track record of operating complex, high-availability platforms at scale.

Strong Networking Fundamentals: Deep understanding of IP networking, routing, tunneling protocols, DNS, DPI. You can reason about packet flows across distributed systems and debug from the wire up.
Vendor Management Experience: You've managed vendor or managed-service relationships for critical infrastructure. You know how to review their work, hold them accountable, and coordinate across vendor, operations, and product teams without micromanaging.
AI-First Mindset: You actively use AI tools to accelerate incident triage, anomaly detection, and root cause analysis, and continuously evolve how you apply them to raise the bar on operational excellence.
Technical Leadership & Ownership: You've provided technical direction and mentorship to other engineers, see problems before they're escalated, and drive them to resolution. You enjoy technical leadership and want to grow into leading a team.
Incident Management & Observability: Comfortable handling production incidents, analyzing root causes, and implementing long-term fixes. Hands-on experience with observability platforms like Datadog, Prometheus, Grafana, or the ELK stack.
AWS Infrastructure: Experience with AWS (EC2, EKS, VPC networking) or equivalent cloud platform.
Comfortable Operating in Ambiguity: You don't need to have all the answers on day one, but you know how to find them. You're motivated to learn new technical domains and apply that learning quickly.

• Design, develop, and sustain high-performance, scalable backend services using Go microservices and modern cloud-native tooling.
• Lead architectural modernization and modularization to improve scalability, observability, and developer velocity.

• Design, develop, and maintain a high-quality Web application focused on voice and messaging features (voice calling, chat, real-time notifications, etc.).
• Write clean, maintainable and testable Web applications in Javascript using the latest programming techniques and frameworks

• Own reporting and visibility across the full growth funnel from awareness through monetization
• Establish clear funnel definitions and channel roles to support portfolio level optimization

• Ensure System Reliability: Design, build, and maintain scalable, resilient, and highly available systems to support TextNow’s infrastructure and services
• Automation & Infrastructure as Code: Develop and maintain automation using Terraform, Ansible, and other tools to enable efficient deployment, scaling, and operations of cloud-based systems (AWS preferred)

• Data Analysis & Insights
• Analyze complex datasets to identify actionable insights, trends, and opportunities.

• Own TextNow's data warehouse, data pipelines, and integration points between various business systems.
• Design, develop, and support new and existing batch and real-time data pipelines, and recommend improvements or modifications.

• Design, develop, and sustain high-performance, scalable backend services using Go microservices and modern cloud-native tooling.
• Lead architectural modernization and modularization to improve scalability, observability, and developer velocity.

• Design, develop, and sustain high-performance Android applications using Kotlin, Jetpack Compose, and Java.
• Lead architectural modernization and modularization to improve scalability and cross-platform reuse.

• Design, develop, and sustain high-performance Android applications using Kotlin, Jetpack Compose, and Java.
• Lead architectural modernization and modularization to improve scalability and cross-platform reuse.

• Design, develop, and sustain high-performance iOS applications using Swift, SwiftUI, and Objective-C.
• Lead architectural modernization and modularization to improve scalability and cross-platform reuse.

• Design, develop, and sustain high-performance iOS applications using Swift, SwiftUI, and Objective-C.
• Lead architectural modernization and modularization to improve scalability and cross-platform reuse.

• Own TextNow's data warehouse, data pipelines, and integration points between various business systems.
• Design, develop, and support new and existing batch and real-time data pipelines, and recommend improvements or modifications.