Discover StartupsSupportLogic

Support Experience Management51-200 Employees

B2B
Growth Stage
Expanding market presence
Top Investors
This company has received a significant amount of investment from top investors

Website
: Locations
India United States Remote: Company size
51-200 people: Company type
SaaSEnterprise Software Company: Markets
SaaSCustomer Support ToolsB2B · SaaS · Mobile · Artificial Intelligence / Machine Learning

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SupportLogic careers

Support Experience Management

Product Overview: SupportLogic SX pulls data from your support ticketing system and analyzes it using ML and NLP to create actionable insights and time-saving workflows for
support managers and agents. Signals and sentiment are extracted from
your customer interactions and used to generate early warnings, predict
escalations, alert of potential customer churn, and develop your agents.

Our customers:
- Enterprise support teams looking to better serve their customers and manage their teams.
- Customer Success teams looking for insights into their CSAT scores

Jobs