Jobs at StubHub

• Own the product roadmap and backlog. Set priorities based on expected business impact, technical risk, effort, and team capacity.
• Coordinate delivery across Engineering, Data Science, Analytics, and Operations. Agree on owners and milestones, manage dependencies, resolve blockers, and keep teams informed.

• Design, implement, and operate CDN infrastructure using AWS CloudFront, Global Accelerator, bot management, and related services.
• Develop scalable systems for detecting and mitigating malicious automated traffic, using both commercial bot management platforms and homegrown controls.

• Design and develop SDKs, services, shared packages, and tools to enhance engineering efficiency and productivity.
• Develop an intuitive cross-language performant runtime environment that will serve as a "container" for business/customer-facing services

• Own the technical strategy and architecture for StubHub's streaming platform and NoSQL/storage offerings
• Lead the migration of streaming from Azure to an AWS-native, Kafka-compatible platform — vendor selection and benchmarking, broker deployment, schema registry, and producer/consumer SDKs

• Lead a high-performing AI engineering team: Establish clear expectations, coach engineers across career stages, develop senior technical leaders, manage performance thoughtfully and directly, and create an environment where talented engineers can do their best work.
• Turn ambiguity into execution: Translate rapidly evolving AI capabilities and company needs in...

• Own a portfolio of support cases from initial investigation through resolution, including cases escalated by frontline teams. Maintain clear next steps, provide timely updates, and confirm that the seller’s issue is resolved.
• Investigate POS and marketplace issues involving inventory, listings, pricing, order synchroniz...

• Own complex or recurring POS and marketplace issues involving inventory, listings, pricing, order synchronization, and fulfillment. Trace transactions across connected systems and reconstruct the sequence of events to identify failures and contributing factors.
• Review escalations before they reach Product Operations. Validate the investigation, address mi...

• Own the technical strategy and architecture for StubHub's streaming platform and NoSQL/storage offerings
• Lead the migration of streaming from Azure to an AWS-native, Kafka-compatible platform — vendor selection and benchmarking, broker deployment, schema registry, and producer/consumer SDKs

• Design, develop, test, deploy, and maintain impactful improvements that cross the frontend and backend code across all StubHub’s platforms and products, resulting in high-quality outcomes
• Collaborate with team members to ensure best practices across our code

• Define the long-term strategy and prioritized roadmap for Marketplace Policy across StubHub.
• Establish clear principles and decision frameworks for balancing buyer outcomes, seller outcomes, marketplace growth, risk, and P&L performance.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate.

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate.

• Drive measurable impact: Identify high-leverage problems, set clear goals, and deliver solutions that produce quantifiable business and customer value.
• Lead through execution: Own team delivery with precision, ensure commitments are met, blockers are resolved quickly, and progress is visible and tracked.

• Own the strategy for the Seller Experience, Post-Purchase and translate it into a prioritized, measurable roadmap aligned to company goals.
• Reduce seller friction via proactive policy communications, in-product guidance, and self-serve payment and dispute workflows that resolve issues quickly and teach best practices.