Customer relationship accountability, to which proactive communication, program management, representation and expectation management is foundational.
Cultivate relationships with key stakeholders across customer organizations and establish new relationships, directly or by introducing Sprinklr executives and product leadership.
Build customer champions and advocates to ensure clients can articulate and understand the value Sprinklr is driving to their business.
Oversee customer adoption journey, ensuring appropriate resources are engaged, and effective solutions are implemented, at each stage of the lifecycle to achieve successful outcomes.
Ensure awareness of Sprinklr’s product, product roadmap and new releases to all relevant customer stakeholders, in the context of the customer stakeholder’s role, current and prescribed future use cases of Sprinklr.
As a second line leader, you will foster a contagious, high-performance culture—motivating, inspiring, and enabling your teams daily.
You will coach leaders and reps on best practices, assess performance, develop talent, and optimize individual and collective contributions across the region.
Identifying and Closing Big Deals: You'll be at the forefront of identifying, negotiating, and closing significant deals within a defined territory. Working closely with Chief Marketing Officers (CMOs) and Chief Technology Officers (CTOs) of renowned brands, you'll craft tailored solutions that enable our clients to emerge victorious in their respective markets. Your unwavering dedication to customer satisfaction will set you apart.
