Sr. People Operations Specialist

At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers, and businesses can connect in more than 200 cities around the world to create and access beautiful photos.

We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.

About the role:
With our global footprint and hyper-growth, one of Snappr’s top priorities is to grow our Manila operations center and understand how we can scale and strengthen our company culture. As a People Operations Manager, you will be the backbone in fostering a workplace that is diverse, inclusive, productive and engaged where every individual can thrive.

What you'll do:

• Serve as a point of contact for employee inquiries related to policies, benefits, and procedures, providing timely and accurate assistance and guidance.
• Create and maintain a strong culture that is consistent with the founding team's vision all while being people-centric.
• Maximize employee happiness and retention, and set up support and training systems to facilitate professional growth.
• Handle employee relations issues, including conflict resolution, disciplinary actions, and termination procedures, in accordance with company policies and applicable laws.
• Conduct regular audits and assessments of people operations processes and systems to identify areas for improvement and implement solutions accordingly.
• Constantly coming up with ways in keeping the people of Snappr engaged, empowered, happy and productive.
• Administer systems that play an integral role in generating reports for company-wide projects
• Collaborate cross functionally to develop, implement and reinforce people initiatives and programs aimed at enhancing employee engagement, retention and satisfaction
• Hustle - take ownership of Snappr's growth and do whatever it takes to get the job done.

What you'll need:

• Bilingual proficiency in written and spoken English
• Expertise across all facets of People Operations / HR especially with Business Partnerships, Employee Relations, Learning & Development and Organizational Development
• Exceptional people skills and energy levels
• A "let's get it done" mindset
• A data-driven approach to decision-making and communications
• The ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
• Self-starter attitude - the ability to self-serve, investigate and get the data we require will make you much more effective in this role
• Strong leadership skills to motivate every employee

Job benefits:

• Competitive salary
• Equity ownership in the company
• HMO (up to 2 dependents covered by the company)
• Free daily meals