Make 50+ outbound and inbound calls a day to patients and caregivers to conduct education and engagement, provide logistical support, and facilitate connecting them to research sites
Ensure individualized, caring, courteous and efficient service
Handle 50+ outbound and inbound calls a day with patients and caregivers to conduct education and engagement, and respond to interest in participating in clinical trials.
Ensure accurate collection and entry of patient information into the relevant databases while on the phone
