Jobs at Sagelink

We’re Evan and Adrian, recent Stanford MBA graduates and co-founders of Sagelink. We’re on a mission to help people spend more of their time at work doing what they love, and less time getting the information they need to do it. Today, customer success managers at B2B SaaS companies are asked to look after growing numbers of accounts. Their days are jam packed with hours of meetings and answering customer emails, causing anxiety that things may fall through the cracks. To keep all of their customers happy and ultimately prevent churn, they manually track and organize information from customer communication: product issues, follow-up tasks, relationship notes, and more. CRMs, like Salesforce, aren’t optimized for this type of information, so these users stitch together spreadsheets, notes, and their own memories. This is untenable over time as their client lists grow.