Jobs at Rialtic

• IT Support: Provide on-site and remote troubleshooting for hardware, software, and network issues. Ensure SLAs are met and maintain excellent customer service.
• Employee Onboarding/Offboarding: Set up accounts, configure devices, and manage user access.

• Work with Client Experience Analysts to identify actionable insights from healthcare claims data and results
• Review all client-facing reporting for accuracy, including reports on:

Impacts of policy customizations or modifications
Claim impact for retroactive requests
Comparing actual results to expected or projected results
Trends by program, line of business, policy, providers, etc.

• 5+ years of experience with major third-party cloud infrastructure and container orchestration: some flavor of Kubernetes, AWS, and EKS preferred
• 5+ years of experience handling application support in production (including on-call)

• Client Relationship Management: Build and maintain strong relationships with key clients, acting as a trusted advisor. Serve as the escalation point for complex client issues, driving swift resolution and client satisfaction. Ultimately accountable for the success of the client. Client Value comes first.

• Worked in Linux-based operating systems
• 6-8+ years of Developer experience with software in production

• Design, develop, test, maintain and improve Python packages that implement healthcare policies and concepts.
• Collaborate with cross-functional teams to identify and define data science and predictive analytics opportunities that align with our product roadmap

• Develop core platform features using Golang, Python, PostgreSQL, Kafka, and various cloud (AWS) services, with a particular focus on developer experience, tools, and testing;
• Apply your experience with distributed systems to our architecture and services, drawing on your hard-won knowledge of the places where whole new classes of fun and exciting bugs lurk;

• Design, develop, test, maintain and improve Python packages that implement healthcare policies and concepts.
• Collaborate with cross-functional teams to identify and define data science and predictive analytics opportunities that align with our product roadmap

We appreciate your interest in working for Rialtic!

If you don't see a position that fits your career needs at this time, we encourage you to submit your resume here.