Jobs at Rho

• Develop a deep understanding of Rho’s expense management platform and effectively communicate its value to B2B clients, driving revenue growth
• Train the Account Executive team on product capabilities and collaborate with cross-functional teams to gather and relay product feedback

• Strategic Growth Planning: Develop and execute demand generation strategies tailored to startups and finance teams, focusing on long-term, sustainable growth.
• Full-funnel Campaign Creation and Execution: Design and implement campaigns that resonate with our ICP across the marketing funnel, from building awareness to activation.

• Brand Messaging: Collaborate with the CEO and Head of Marketing to manage, refine, and execute brand strategy and audience messaging.
• Brand Awareness Strategy: Develop and execute brand marketing strategy to increase Rho's visibility among venture-backed startup founders and finance teams of growth companies, making Rho a household name in the startup community.

• Maintain up-to-date risk policies and procedures that align with regulatory requirements
• Collaborate with cross-functional teams to seamlessly integrate risk considerations into day-to-day business operations, empowering departments to make informed, risk-aware decisions

• Your CPA expertise will be invaluable in understanding client needs and ensuring compliance with accounting standards
• Develop a deep understanding of Rho’s expense management platform and effectively communicate its value to B2B clients, driving revenue growth.

• Lead, mentor, and scale a high-performance engineering team (50+), managing day-to-day operations and fostering ownership, collaboration, and continuous improvement for technical excellence.
• Report directly to the Chief Technology Officer (CTO), collaborating closely on technical decisions and organizational alignment.

• Collaborate with a dynamic international team, developing a long-term vision for core banking and card payments that will power all of Rho’s Checking, Treasury, and Card products
• Articulate a clear vision, roadmap, and prioritization to drive alignment across the business

• Day-to-Day Team Management: Act as mission control for the customer service team, overseeing daily operations to ensure high-quality service delivery and immediate issue resolution.
• Client Communication Improvement: Elevate the communication standards of the team with clients, ensuring effective and interactions across all channels (phone, chat, and email).

• Lead and mentor a team of 25+ engineers and technical leaders, providing task planning, technical guidance, and hands-on support (e.g., code reviews) to ensure high performance.
• Drive technical and operational excellence among the team, defining key metrics and SLAs, and ensuring the team meets them through effective processes and monitoring.

• Customer issue resolution: Resolve customer issues via chat, phone, and email. Manage escalated issues requiring effective communication, clear judgment, and critical thinking.
• Process improvement: Identify gaps in service and product delivery, recommend improvements, and help implement streamlined processes to improve service efficiency and quality.

Don't see a job listed that matches your skills or interests? Feel free to submit a cover letter and resume describing how you think you could contribute your unique capabilities to Rho.

• Manage a book of business and build strong, long-lasting relationships with accounting partners to grow their client base on Rho. These partners range from local to regional and up to national accountancies.
• Engage and ramp relationships with prospective and existing accounting partners through a consu...