Set up, configure, and maintain Jira continuous service and implementation projects — including customer organizations, user access, SLA configuration, and automation rules
Create and manage projects in OpenAir, including resource assignments, project hierarchies, and hour transfers between projects
Lead or contribute to end-to-end technical delivery of RELEX Plan migrations, including data migration, system configuration, integration setup, and cutover activities.
Troubleshoot and resolve complex technical issues throughout migration lifecycles, from staging through production.
