Engage across the full customer organization, from C-suite to the shop floor. You own relationships at every level, from the executive sponsor setting the mandate to the planners and production supervisors running your solution day to day
Lead requirements end to end: gather, understand, workshop, challenge and agree on what custome...
Own technical delivery end to end, from discovery through go-live: configuration, extensions, integrations, and the quality of everything that ships into the customer's instance
Prove the value you deliver by instrumenting deployments, measuring outcomes against the customer's baseline, and presenting the evidence credibly to operational users and executives alike
Set up, configure, and maintain Jira continuous service and implementation projects — including customer organizations, user access, SLA configuration, and automation rules
Create and manage projects in OpenAir, including resource assignments, project hierarchies, and hour transfers between projects
