Prepare and maintain recurring biweekly and monthly reports and dashboards to monitor key performance indicators (KPIs) across clients and service lines.
Assist in preparing monthly financial reporting packages, performance summaries, and supporting analyses for leadership and business reviews, ensuring results are accurate and clearly presented.
Deliver exceptional customer service through all interactions with clients, vendors, providers, officers, guards, and internal partners.
Manage with clarity all clients, officers, vendors, providers, guards and internal departments requests, issuing resolution timelines, and operational outcomes.
