Manage new business from small partners and MSPs, including deal registration, partner communication, and internal follow-through.
Own the post-sales lifecycle for a portfolio of channel-sourced customer accounts, supporting onboarding, renewals, expansion opportunities, licensing, and ongoing partner success.
Lead, coach and mentor a global team of Customer Engineers
Drive organizational change that supports scalable growth by improving standardization, reducing friction, and creating more consistent experiences for both team members and customers
Own and manage relationships with assigned Channel Partners (MSPs, resellers, distributors), serving as the primary commercial point of contact.
Drive revenue growth and retention through partners by proactively managing renewals, identifying expansion opportunities, and supporting partner‑led new business.
Writing secure, correct, efficient, clear and supportable “production ready” code that meets internal standards and industry best practice.
Enhance and extend our existing products, including device management, microservices, and WPF (Windows Presentation Foundation) applications to deliver seamless experiences to our customers.
