Jobs at NewRocket

• Delivery Excellence
• Ensure high-quality, on-time, and on-budget delivery across the assigned AI Foundry and Anthropic services portfolio.

• ServiceNow platform architecture
• App Engine and scoped applications

• Deploy, configure, and operationalize agentic AI workflows, AI assistants, and AI-powered automations within client ServiceNow environments and enterprise technology ecosystems.
• Translate customer business requirements, operational processes, and desired outcomes into technical architectures, implementation plans, and production-ready AI solutions.

• Design, build, deploy, and maintain scalable platform capabilities that support enterprise AI, machine learning, LLM, RAG, and agentic AI applications.
• Create reusable reference architectures, infrastructure patterns, deployment templates, integration components, and engineering standards for NewRocket’s AI Foundry.

• Deploy, configure, and operationalize agentic AI workflows, AI assistants, and AI-powered automations within client ServiceNow environments and enterprise technology ecosystems.
• Translate customer business requirements, operational processes, and desired outcomes into technical architectures, implementation plans, and production-ready AI solutions.

• Assist in building, testing, maintaining, and documenting AI-enabled applications, workflows, and reusable accelerators.
• Develop prototypes and proof-of-concepts using generative AI, large language models (LLMs), including Claude and other model providers as appropriate, RAG, APIs, and workflow automation tools.

• Serve as the primary technical point of contact and key interface for ServiceNow HAM, SAM, ITAM, CMDB, ITOM, and ITSM solution delivery.
• Lead end-to-end solution architecture for ServiceNow HAM and SAM engagements, from discovery and requirements definition through implementation, deployment, and optimization.

• Architect, develop, deploy, and maintain scalable AI and machine learning solutions for enterprise use cases.
• Define end-to-end solution architectures spanning data ingestion, data preparation, model selection, orchestration, APIs, workflow integrations, user experiences, monitoring, and governance.

• Design, build, and continuously improve 101 (foundational) and 201 (technical/advanced) training curricula covering Claude's capabilities, the Anthropic API and developer platform, prompting best practices, and integration patterns.
• Develop supporting enablement assets: slide decks, hands-on labs, quick-reference guides, certi...

• Lead complex ServiceNow projects across TSOM, CSM, TI, FSM, OSS, BSS and more product areas.
• Manage project execution, timelines, budgets, scope, and stakeholder communication.

AI Foundry | NewRocket

Location: Remote with travel (~25%)

Reports to: Global AI Center of Excellence Lead

Role Overview

NewRocket is seeking a Forward Deployed AI Engineer to join the AI Foundry team and work directly with customers to deploy and operationalize AI-powered workflow so...