Jobs at Nelnet

• Personally own one or more NextGen solutions end to end—running discovery, writing requirements, making the prioritization calls, and partnering daily with engineering and design to ship.
• Stay close to the details: dig into the data, prototype and pressure-test ideas, review designs, and validate solutions with the financial aid, student employment, and campus administrators who rely on our products every day.

• Review merchant applications for accuracy and ensure all required fields of the application have been completed. Work with merchants to capture missing information if needed.
• Monitor the progress of the merchant setup and follow up with involved parties as needed to ensure timely setup and activation of merchant ID’s.

• Understands and demonstrates current job family technical skill expectations.
• Engages with Agile teams to deliver high quality, working software solutions in alignment with team commitments.

• Build and maintain CDC and batch pipelines from source systems into the Snowflake Bronze layer using Redpanda, Python, and Dagster.
• Manage source-specific adapters across relational (SQL Server, Oracle), document (MongoDB), API, and file-based sources, and stand up new sources as the platform grows.

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe.

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe.

• Contribute to the design and development of application features as part of a cross-functional scrum team, collaborating closely with other engineers, product owners, and designers.
• Implement backend services and APIs and front-end user interface components to support defined product requirements.

• Develop and execute a growth strategy for Scholarship Services in the Catholic, faith-based, and private-school choice segments.
• Identify and pursue new partnership and growth opportunities with dioceses, school networks, and scholarship organizations.

• Lead, supervise, coach, and develop team members through performance management,
• Work closely with team members to establish and meet client, organizational and team

• Engage stakeholders to understand needs and prioritize features based on business value.
• Communicate effectively with delivery teams and business stakeholders at the appropriate level of detail to ensure shared understanding of requirements, progress and value.

• Lead the design of scalable, secure, and cost-optimized cloud-native applications.
• Define and implement software patterns for microservices, APIs, containers, and serverless.

• Define and evolve the technical vision, architecture strategy, and roadmap for major initiatives in alignment with business objectives.
• Lead the engineering and architecture direction for large-scale projects as a hands-on individual contributor, making and documenting high-impact technical decisions.

• Participate in solution design to satisfy a wide range of business needs.
• Analysis and translation of business requirements into technical requirements for development, and creation of design documents and technical specifications.

• Manage projects through the full project lifecycle, including initiation, planning, execution, monitoring, delivery, and closeout.
• Develop and maintain project plans that define scope, objectives, milestones, deliverables, dependencies, resources, and timelines.

• Collaborate with technology experts
• Learn new technologies & languages relevant to the team

• Develop and Maintain Reports: Create, maintain, and enhance reports and dashboards using advanced reporting tools and technologies.
• Collaboration: Work closely with members of Nelnet Financial Services, Nelnet Bank, and other departments to gather requirements, understand business needs, and deliver effective reporting solutions.

• Design, build, and deploy agentic assistants and GenAI applications on the Gemini Enterprise Agent Platform (Agent Builder, Workspace Studio, Model Garden), translating backlog items from the Forward Deployed Engineer into working solutions.
• Implement retrieval-augmented generation (RAG) pipelines and grounding using the platform’s sea...

• Lead technical discovery with client stakeholders, translating institutional pain points into scoped, deliverable use cases on the Gemini Enterprise Agent Platform.
• Run requirements-gathering sessions to define technical scope, success criteria, and delivery timelines, in coordination with the Engagement Manager.

• Design, build, and maintain data pipelines using BigQuery and Dataflow (or Cloud Composer/Apache Airflow) to ingest, transform, and serve client data for GenAI use cases.
• Build and maintain ELT/ETL processes for batch ingestion of client source system data (SIS, ERP, casework systems) into Google Cloud analytics and RAG data stores — distinct from the live, real-time system access the GCP/Gemini Enterprise Engineer builds for agent tool use.

• Help maintain content on the Unifi documentation site (unifi.nelnet.io), primarily updating existing documentation to align with the current state of the design system.
• Assist in converting design and accessibility guidelines content into machine-readable formats to support AI-assisted development workflows.