Jobs at Nash

• Learn each operation from the inside. Join during onboarding with the Solutions Consultant and Engineers, so by go-live you know how the customer runs as well as the people who built it.
• Find the opportunities and go after them. Every account has four kinds:

Adoption: customers are engaged with the services they purchased, as well as all future releases of Nash that are applicable to their operations, including our AI Agents.

Operations: better on-time performance, lower cost per delivery, fewer exceptions.

Efficiency: accounts that run cleanly, with day-to-day work handled by Support instead of you.

Growth: a well-run account surfaces new opportunities. You bring them to the Account Executive and Solutions Consultant to pursue.

• Build and run the AI agents that work across our GTM motion: account research, signal qualification, message construction, routing and reply handling, from design through evals, rollout and the monitoring that keeps them honest
• Build the infrastructure to run paid and ABM as one system: audiences generated from the CRM, c...

• Platform and integration investigation. Diagnose configuration questions, known error patterns, API and webhook issues, and account-specific behavior across the Nash platform.
• Escalation quality. When an issue needs Engineering or Enterprise Operations, you own the handoff — clear reproduction steps, investigation performed, impact assessment, and severity. Escalations from this team are expected to be actionable on arrival.

• Own Nash's corporate narrative across press, analysts, customers, partners and our own team, working alongside Product Marketing, which owns product positioning.
• Build our media program across business, technology and trade press, including supply chain, retail, grocery and the growing autonomous delivery beat.

• The event calendar. You decide which shows and sponsorships earn a place, and how big Nash goes at each one.
• The account list for each event, shared with Sales, so events and outreach point the same way.

Forward Deployed Engineer
San Francisco or US Remote
About Nash
Nash powers logistics infrastructure for major commerce brands including Walmart, Urban Outfitters, and 7-Eleven, plus platforms like Shopify and Toast. We unify decisioning, execution, and capacity into a programmable platform for r...

• ~70% web application, ~30% mobile
• Optimized for speed: fast progress, rapid iteration, short concept-to-validation loops

• Material contribution to multiple new Saudi enterprise deals closed or in final stages
• A healthy pipeline of qualified enterprise opportunities with clear next steps

• First regional launches live and performing, with customer stakeholders willing to act as references
• A technical design of yours in every open enterprise deal in the region

• Full ownership of your accounts, with operating rhythms running and stakeholder maps built
• At least one launch run from signature to steady state

• A qualified pipeline of named enterprise accounts with clear next steps and honest stage data
• First new deals closed or in final stages

• Define and execute product strategy for core logistics solutions, aligning with business objectives and customer needs.
• Collaborate with engineering, design, and solutions teams to design, build, and launch features that integrate seamlessly with enterprise OMS, WMS, TMS, and POS systems.

• Identify and scope high-impact opportunities across pricing, cost prediction, dispatch, carrier selection, ETA prediction, routing, and marketplace balancing.
• Own data science initiatives from 0→1 discovery through 1→10 iteration, deployment, and performance improvement.

• Platform and integration investigation. Diagnose configuration questions, known error patterns, API and webhook issues, and account-specific behavior across the Nash platform.
• Escalation quality. When an issue needs Engineering or Enterprise Operations, you own the handoff — clear reproduction steps, investigation performed, impact assessment, and severity. Escalations from this team are expected to be actionable on arrival.

• Platform and integration investigation. Diagnose configuration questions, known error patterns, API and webhook issues, and account-specific behavior across the Nash platform.
• Escalation quality. When an issue needs Engineering or Enterprise Operations, you own the handoff — clear reproduction steps, investigation performed, impact assessment, and severity. Escalations from this team are expected to be actionable on arrival.

Forward Deployed Engineer
Sydney or Melbourne (Hybrid)
About Nash
Nash is building the digital logistics infrastructure that powers delivery for some of the world’s largest retailers, tech platforms, and delivery services. Our platform connects merchants, carriers, and customers through unified A...

• Own Nash's positioning and narrative across audiences: enterprise retailers, grocers, pharmacies, restaurants, healthcare, platforms, partners, and the broader category we're shaping
• Lead launches end to end, from shaping what gets built and when, through messaging, assets, sales enablement, and post-launch measurement of whether the launch actually moved the business

• Own strategic delivery provider relationships end-to-end - act as the single point of accountability for performance, growth, and operational excellence
• Become an advocate - be the voice of the provider internally and partner with product, engineering, and go-to-market to build solutions that help providers scale

• Build and manage a complex sales pipeline from scratch, focusing on high-value, enterprise-level deals. This includes identifying, prospecting, demoing, negotiating, and closing deals with a strategic approach.
• Develop and execute a high-touch playbook for each target account that leverages a strong outbo...

• Drive new business acquisition across Nash’s Mid-Market segment (avg. deal size ~$35K ARR).
• Manage the full sales cycle: prospecting, discovery, demo, proposal, negotiation, and close.