NarrativeDx careers

NarrativeDx is the market leader in improving patient experience for healthcare systems, hospitals, ACOs, and outpatient facilities. We achieve industry-leading accuracy through our patent-pending Adaptive Rounding technology. This particular tool listens to patient feedback, recognizes potential issues, and tailors questions in real-time to ask specific, issue-related questions. If an issue is confirmed as a problem, NarrativeDx will alert staff in real-time. In addition, our technology is able to drill down to patient comments at the sub-phrase level, analyzing sentiment with a healthcare-specific ontology of over 4,000 categorizations.

Our cloud-based, HIPAA-compliant Natural Language Processing (NLP) engine combines deep-learning with our proprietary healthcare-specific ontology of over 4,000 categorizations to analyze patient comments and sentiment at the sub-phrase level to deliver industry leading analysis of patient sentiments.