Jobs at Medsender

About Medsender
Medical practices run on paperwork. Referrals still arrive by fax, and patients wait while staff retype what a machine already knows.

• Lead Generation: Research and identify prospective healthcare organizations, including physician groups, specialty practices, health systems, and other healthcare providers.
• Outbound Prospecting: Execute high-volume outreach through phone calls, emails, LinkedIn, and other channels to engage prospective customers and create sales opportunities.

About Medsender
Medical practices run on paperwork. Referrals still arrive by fax, and patients wait while staff retype what a machine already knows.

About Medsender
Medical practices run on paperwork. Referrals still arrive by fax, and patients wait while staff retype what a machine already knows.

• Own the support queue (L1): Respond to customer questions and issues with urgency, clarity, and empathy via email/chat (and occasional Zoom as needed).
• Troubleshoot and resolve issues: Guide customers step-by-step through Medsender workflows, identify user errors vs. product bugs, and deliver practical solutions or workarounds.

• Own meaningful components within our core systems: From design to production—across our AI‑powered intake, referral, and document automation pipelines.
• Build for scale & correctness in a regulated environment: resilient workflows, idempotent jobs, auditability, and strong observability.