Serve as the technical owner for customer AI deployments from discovery through production go-live, including scoping, architecture, build, testing, cutover, and post-launch support.
Embed with customer clinical, operational, and IT stakeholders to map care management, utilization management, quality, and pharmacy workflows and translate them into agent designs that ship.
AI-Enabled Product Ownership: Own product deliverables across the SDLC, from discovery through rollout. Use Claude (or equivalent) for product artifacts and drive collaboration across engineering, operations, and go-to-market teams
End-to-End Problem Discovery: Conduct user interviews, analyze customer feedback, and identify ...
