Responsible for providing technical support to field engineers and customers who are diagnosing, troubleshooting, repairing and providing routine servicing on complex Medical Laser, electro/optical, and RF systems.
Responsible for mentoring Technical Support Engineers.
Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sale or post sales service contract related activities.
Develop new business via telephone and email, and identify appropriate buyers within the organizations.
