Loop careers

Loop is market intelligence software that uses text analytics to provide companies with a more affordable alternative to market research. Our mission is to help companies use customer feedback to make smarter, faster go-to-market decisions.

Customer behavior is changing faster than ever. In the US alone, companies spend $20B annually on market research in order to stay ahead. But these traditional methods are slow, expensive, and do not provide insights quickly enough for companies to capture growth opportunities as they arise. Our software is designed to provide product marketing teams with a fast and affordable way to collect, analyze, and react to market feedback. Loop automatically scans the places where conversations are taking place, like online review sites, and use text analytics to bubble up key feedback trends and product gaps that need attention. Customers are able to act quickly on insights to constantly improve decisions on who to serve, what to build, and how to grow.