Lexidesk careers

Law firms lose clients not because of weak marketing, but because of what happens in the seconds after someone calls or messages. A missed call at 9pm, a form that sits unread until Monday, a receptionist juggling three lines at once — and the caller just moves on to the next firm.

Lexidesk fixes that gap. It's an AI intake platform built specifically for consumer-facing law firms — family law, immigration, personal injury, criminal defense, estate planning. It answers every call and website enquiry around the clock, runs a real qualifying conversation instead of a static form, scores each lead by priority, and either books the consultation, live-transfers the urgent ones, or follows up automatically if nobody books right away. Everything syncs straight into the firm's existing systems: Clio, HubSpot, Lawmatics, HighLevel.

We built it around one observation that kept coming up in conversation after conversation with firm owners: most law firms don't have a lead problem, they have a response problem. Demand is already there. What's missing is a system that can be trusted to represent the firm the moment someone reaches out, at any hour, without adding headcount.

Lexidesk now runs intake for 50+ law firms across the US, UK, and Canada, from solo practices to firms with dozens of offices. We're a small, remote-first team that ships changes fast — every update to an intake agent goes through simulated call testing before it reaches production, because a law firm can't afford an AI mistake with a real client on the line.