Jobs at LaunchDarkly

• Own the relationship with strategic customers in your territory
• Educate, evangelize, and guide prospects through a successful adoption of LaunchDarkly

• Craft Feature Management Messaging: Develop product positioning and differentiated messaging based on user research, market insights, and product knowledge.
• Market Insight & Competitive Analysis: Leverage an in-depth understanding of the market to steward LaunchDarkly’s position as a trusted solution for developers.

• Build and expand our data analysis products and data visualization libraries (e.g., D3.js)
• Collaborate with frontend engineers to deliver user-facing features

• Team Leadership and Development: Lead, mentor, and develop a team of CSMs. Provide regular coaching and feedback to ensure the team meets and exceeds performance goals.
• Recruiting: Identify and recruit top talent to effectively scale your team.

• Lead the development and continuous refinement of SRE tools and processes to improve software delivery, observability, reliability and operational efficiency. Your impact extends beyond your team’s boundary to proactively improve our overall service health.
• Shape and communicate the technical roadmap, driving Objectives and Key Results (OKRs) to deliv...

• Couple technical knowledge with a consultative mindset to understand customer needs, gather requirements, and influence decisions.
• Deliver Professional Services engagements aimed at helping the companies we work with improve how they deliver software.

• Inspire prospects with our software: Help make business decision makers, practitioners and the broader community enthusiastic champions through excellent demos and talks
• Identify pain and design solutions: Identify LaunchDarkly prospects’ largest problems and design solutions to solve them

• Lead the Charge: Define and champion the product vision, strategy, and roadmap for LaunchDarkly's measurement and analytics experiences, ensuring alignment with company goals and customer needs.
• Build and Deliver: Oversee the entire product lifecycle, from ideation and design to development, launch, and iteration, collaborating seamlessly with engineering, design, and marketing teams.

• Trusted Advisor: You understand our customers like no other. A proven track record of uncovering and managing top-line corporate objectives. Your technical expertise in the DevOps space allows you to drive more holistic conversations with the clients toward more comprehensive solutions. Armed with that information, you’re able to provide frameworks and guidance on change management which get them to consider additional core services that fit their overall business goals and guide them towards a more advanced and valuable implementation of LaunchDarkly.

• Qualify and convert inbounds leads at a rapid pace
• Successfully prospect into ICP target accounts

• Define and scale LaunchDarkly’s competitive intelligence program.
• Develop an in-depth technical understanding of competitor products and go-to-market motions.

• Collaborate with engineering teams to identify bottlenecks and areas for improvement in their development lifecycle, including Infrastructure as Code (IaC) building blocks for consistent provisioning.
• Seek out and identify opportunities in the tooling, pipelines, and feedback mechanisms to impro...

• Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory.
• Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives.

• Build and expand our feature management products and APIs, written in Go, with a focus on AI
• Collaborate with frontend engineers to deliver user-facing features

• Build and expand our data and decision science products
• Design statistical solutions for new products and evolving customer needs

• Enable Technical Teams: Develop and implement comprehensive technical onboarding and everboarding enablement programs for new hires existing technical team members, ensuring they are well-equipped to excel in their roles.
• Content Curation and Development: Curate, design, and maintain a library of technical enableme...

• Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory.
• Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives.

• Build and expand our data analysis products and APIs, written in Go, for our new Experimentation product line.
• Collaborate with frontend engineers to deliver user-facing features

• Customer discovery: Engage deeply with customers to identify opportunities and needs. Translate these insights into actionable feature projects and long term strategy.
• Product strategy: Own market research, strategy, and product roadmap for your feature management ownership areas. Build opinions on how to win both now and in the future.

• Contribute to SDK development for JavaScript (Node Server, React, etc) and other supported platforms

Ensure LaunchDarkly’s SDKs evolve along the constantly advancing JS ecosystem to provide modern JS development experiences for customers using LaunchDarkly.
Keep up to date with the latest JavaScript development trends for both front-end and back-end ecosystems.
Become the main engineer responsible for the suite of JavaScript-based SDKs provided by LaunchDarkly