Jobs at Kaseya

• Design and build endpoint agent capabilities that run across Windows, macOS, and Linux
• Develop production systems software using Rust, Tokio, and native operating system APIs

• Design, develop, and maintain automation frameworks for endpoint agent validation.
• Build automated tests covering installation, upgrade, rollback, policy execution, inventory collection, monitoring, patching, remote actions, scripting, and agent communications.

• Deliver full-stack capabilities: Design and build Java/Spring services and React/TypeScript interfaces that solve customer problems.
• Build reliable backend systems: Develop APIs, integrations, data models, and distributed or event-driven workflows for cloud-based SaaS applications.

• Contribute to the strategic planning process and ensure continuing alignment of the product strategy with the overall company strategy.
• Define, prioritize and execute on product roadmaps aligned with Kaseya's corporate objectives.

• Billing, Invoicing & Customer Support: Manage billing schedules, invoice generation and delivery, consolidated and usage-based billing, credit memos, refunds, tax treatment, financial posting, customer inquiries, invoice explanations, disputes, and corrections.
• Invoice to Cash: Support payment processing, cash application, credit and collections, KYC and...

• Own the product strategy, roadmap, and delivery of the unified Cyber Resilience platform
• Lead the convergence of multiple products onto shared platform services while maintaining reliability and customer continuity

• Attend daily leadership meetings and provide clear updates on departmental performance, risks, and priorities
• Lead weekly standup meetings for the facility and participate in setting meeting agendas

• Conduct a rapid organizational assessment — map team topology, current ceremonies, tooling, and where value is getting stuck (two weeks)
• Define and socialize what the RTE function means in this organization; build buy-in with engineering leads, product managers, and senior leadership (< one month)

• Lead and develop software engineering teams responsible for enterprise SaaS products and platform services
• Drive technical execution and delivery of roadmap initiatives across cloud-based and distributed systems

• Own the vision and multi-year strategy for Kaseya's AI agent platform — the foundation that lets customers extend, customize, and run intelligent automation across their IT and security workflows.
• Define the customer extensibility model that allows customers and partners to tailor platform capabilities to their unique environments, without exposing complexity they don't need to see.

• Build the rapid voice-of-customer engine. Leveraging existing and new customer feedback channels, design and stand up a repeatable process for reaching not just today’s customers but prospects and new segments in days and weeks, not months — defining who we talk to, how we reach them fast, which method fits each question, and how findings flow into product, GTM, and segment decisions. Own the research stack and budget, investing where the questions justify it.

• 6+ years of software engineering experience building SaaS applications, distributed systems, or enterprise software platforms
• 4+ years of experience developing production applications using Java

• Build and operate platform services supporting API access, Kafka-based event routing, workflow execution, machine identity, and immutable audit records
• Design event-driven workflows that convert PSA webhooks, RMM alerts, and platform events into durable execution using Kafka and Temporal

• Define and drive architecture for Java-based platform services, distributed systems, APIs, and event-driven applications across multiple product areas
• Lead complex technical initiatives that span multiple engineering teams, services, and business domains

• Build agentic AI workflows that interpret PSA and RMM signals, coordinate vendor API calls, and support automated decision-making across customer environments
• Develop behavioral anomaly detection models using workflow activity, credential usage, tool-call sequences, and cross-platform interaction patterns

• Architect and develop multi-tenant cloud-native networking and security solutions in public, private cloud, and hybrid environments.
• Optimize traffic steering, policy orchestration, and security enforcement.

• Define and drive multi-year product vision, strategy, and roadmap aligned with Kaseya's corporate objectives.
• Identify market opportunities through customer engagement, competitive analysis, industry trends, and data-driven insights.

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, dri...

• Architect & Develop: Implement scalable, maintainable, and high-performance Java applications with a strong focus on microservices using latest AI development tools
• Cloud Solutions: Build and optimize cloud-based applications leveraging AWS services, including ECS, EC2, SQS, DynamoDB, and RDS (MySQL/PostgreSQL).