Jobs at Kaseya

• Account Ownership & Expansion: Take full ownership of a portfolio of Managed Service Provider (MSP) accounts, proactively identifying upsell and cross-sell opportunities across Kaseya’s product suite to unlock new revenue.
• Customer Engagement & Relationship Building: Ignite and build strong relationships with ex...

• Account Ownership & Expansion: Take full ownership of a portfolio of SMB accounts, proactively identifying upsell and cross-sell opportunities across Kaseya’s product suite to unlock new revenue.
• Customer Re-Engagement & Relationship Building: Reignite and build strong relationships wit...

• Execute high-volume inbound and outbound prospecting campaigns using tools such as LinkedIn Sales Navigator, Outreach, and other sales engagement platforms.
• Generate 100+ meaningful outbound connections per day through phone calls, emails, and social selling to engage prospective customers and identify new business opportunities.

About KaseyaKaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, drivi...

• Strategic Relationship Management: Serve as the trusted advisor and primary liaison for a portfolio of high-value, complex key accounts. Develop in-depth account knowledge and strategic engagement plans.
• Account Growth: Identify expansion opportunities within existing accounts and drive upsell and...

• Play a crucial role in understanding customer needs, recommending tailored solutions, and driving successful implementations of Kaseya's innovative security products and services.
• Serve as a subject matter expert in IT security, working closely with the sales and customer success teams to assess client requirements and recommend suitable solutions from Kaseya's product portfolio.

• Design Execution: Create visually engaging designs for digital ads, social media, web, print materials, event branding, keynotes, and more.
• Collaboration: Work alongside cross-functional teams (marketing, product, events) to ensure your work supports broader marketing and business strategies. Collaborate with the Design Director to maintain consistency in creative direction.

• Design and build endpoint agent capabilities that run across Windows, macOS, and Linux
• Develop production systems software using Rust, Tokio, and native operating system APIs

• Design, develop, and maintain automation frameworks for endpoint agent validation.
• Build automated tests covering installation, upgrade, rollback, policy execution, inventory collection, monitoring, patching, remote actions, scripting, and agent communications.

• Deliver full-stack capabilities: Design and build Java/Spring services and React/TypeScript interfaces that solve customer problems.
• Build reliable backend systems: Develop APIs, integrations, data models, and distributed or event-driven workflows for cloud-based SaaS applications.

• Contribute to the strategic planning process and ensure continuing alignment of the product strategy with the overall company strategy.
• Define, prioritize and execute on product roadmaps aligned with Kaseya's corporate objectives.

• Attend daily leadership meetings and provide clear updates on departmental performance, risks, and priorities
• Lead weekly standup meetings for the facility and participate in setting meeting agendas

• Conduct a rapid organizational assessment — map team topology, current ceremonies, tooling, and where value is getting stuck (two weeks)
• Define and socialize what the RTE function means in this organization; build buy-in with engineering leads, product managers, and senior leadership (< one month)

• Lead and develop software engineering teams responsible for enterprise SaaS products and platform services
• Drive technical execution and delivery of roadmap initiatives across cloud-based and distributed systems

• Own the vision and multi-year strategy for Kaseya's AI agent platform — the foundation that lets customers extend, customize, and run intelligent automation across their IT and security workflows.
• Define the customer extensibility model that allows customers and partners to tailor platform capabilities to their unique environments, without exposing complexity they don't need to see.

• 6+ years of software engineering experience building SaaS applications, distributed systems, or enterprise software platforms
• 4+ years of experience developing production applications using Java

• Build and operate platform services supporting API access, Kafka-based event routing, workflow execution, machine identity, and immutable audit records
• Design event-driven workflows that convert PSA webhooks, RMM alerts, and platform events into durable execution using Kafka and Temporal

• Define and drive architecture for Java-based platform services, distributed systems, APIs, and event-driven applications across multiple product areas
• Lead complex technical initiatives that span multiple engineering teams, services, and business domains

• Architect and develop multi-tenant cloud-native networking and security solutions in public, private cloud, and hybrid environments.
• Optimize traffic steering, policy orchestration, and security enforcement.

• Architect & Develop: Implement scalable, maintainable, and high-performance Java applications with a strong focus on microservices using latest AI development tools
• Cloud Solutions: Build and optimize cloud-based applications leveraging AWS services, including ECS, EC2, SQS, DynamoDB, and RDS (MySQL/PostgreSQL).