Jobs at Kaseya

• Attend daily leadership meetings and provide clear updates on departmental performance, risks, and priorities
• Lead weekly standup meetings for the facility and participate in setting meeting agendas

• Conduct a rapid organizational assessment — map team topology, current ceremonies, tooling, and where value is getting stuck (two weeks)
• Define and socialize what the RTE function means in this organization; build buy-in with engineering leads, product managers, and senior leadership (< one month)

• Lead and develop software engineering teams responsible for enterprise SaaS products and platform services
• Drive technical execution and delivery of roadmap initiatives across cloud-based and distributed systems

• Own the vision and multi-year strategy for Kaseya's AI agent platform — the foundation that lets customers extend, customize, and run intelligent automation across their IT and security workflows.
• Define the customer extensibility model that allows customers and partners to tailor platform capabilities to their unique environments, without exposing complexity they don't need to see.

• Develop deep expertise across Kaseya's platform and conduct regular Technical Account Reviews to assess product adoption, identify optimization opportunities, and address technical challenges.
• Act as the primary technical advisor for assigned customers, proactively identifying and removing obstacles that impact customer success.

• Build the rapid voice-of-customer engine. Leveraging existing and new customer feedback channels, design and stand up a repeatable process for reaching not just today’s customers but prospects and new segments in days and weeks, not months — defining who we talk to, how we reach them fast, which method fits each question, and how findings flow into product, GTM, and segment decisions. Own the research stack and budget, investing where the questions justify it.

• 6+ years of software engineering experience building SaaS applications, distributed systems, or enterprise software platforms
• 4+ years of experience developing production applications using Java

• Design, build, and operate a per-workload sidecar proxy that intercepts outbound API traffic and applies authentication, credential, compliance, and audit controls
• Implement process-isolation controls using Linux namespaces, cgroups, separate user identities, ptrace restrictions, protected memory, and secure credential cleanup

• Build and operate backend platform services supporting API access, event routing, workflow execution, machine identity, and immutable audit records
• Develop event-driven integrations that convert PSA webhooks, RMM alerts, and platform events into durable workflows using Kafka and Temporal

• Build and operate a transparent sidecar proxy that intercepts outbound vendor API calls, enforces credential and compliance policies, and records tamper-evident audit events
• Implement process-isolation controls using Linux users and permissions, namespaces, cgroups, ptrace restrictions, protected memory, and explicit credential cleanup

• Build and operate platform services supporting API access, Kafka-based event routing, workflow execution, machine identity, and immutable audit records
• Design event-driven workflows that convert PSA webhooks, RMM alerts, and platform events into durable execution using Kafka and Temporal

• Define and drive architecture for Java-based platform services, distributed systems, APIs, and event-driven applications across multiple product areas
• Lead complex technical initiatives that span multiple engineering teams, services, and business domains

• Build agentic AI workflows that interpret PSA and RMM signals, coordinate vendor API calls, and support automated decision-making across customer environments
• Develop behavioral anomaly detection models using workflow activity, credential usage, tool-call sequences, and cross-platform interaction patterns

• Architect and develop multi-tenant cloud-native networking and security solutions in public, private cloud, and hybrid environments.
• Optimize traffic steering, policy orchestration, and security enforcement.

• Define and drive multi-year product vision, strategy, and roadmap aligned with Kaseya's corporate objectives.
• Identify market opportunities through customer engagement, competitive analysis, industry trends, and data-driven insights.

• Contribute original, high-quality, engagement-driven content from concept to delivery
• Ensure consistent tone, style and messaging across each content type (e.g., MSP Success Digital, MSP Success Peer and MSP Success website)

• Design, build, and maintain IAM platform services and APIs
• Develop integrations between identity providers, authorization systems, and SaaS products

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, dri...

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, dri...

• Own the architecture and technical direction for backend systems within a multi-tenant SaaS platform
• Design and build APIs and services (REST, GraphQL, or gRPC) to support product features and integrations