Journey.ai careers

Digital identity is at the core of both fraud and friction. How do you prove that you are who you say you are? How does a company validate that you're telling the truth? How does a company manage and protect that information?

This process has historically been a balancing act - trading off "tolerable" levels of user friction and fraud slipping through cracks. 'Something you know' (passwords) and/or 'something you have' (device) have served as substitutes for 'something you are' as a result of limited access to biometric tools, but that ubiquity of access has changed.

At Journey, we've built (and patented) software for our enterprise customers to integrate into their mobile applications and the contact centers to establish private and secure data channels that allow for multi factor biometric authentication, zero-knowledge Q&A, intelligent call routing, agent-agent transfer of trust, and much, much more. All built on Journey's patent-pending zero knowledge identity network.