Jobs at Ivo

• What stage of growth is Ivo at?: We recently raised our Series B after growing 6x in 12 months.
• Is this a chill gig?: Startups are very hard, especially if they’re growing fast. You’ll have a ton of responsibility, and there’s always an enormous amount of stuff to do. It’s hard work but the payoff is uncapped.

• Take full ownership of Ivo’s largest customer relationships. Develop and manage named accounts from prospecting to contracting across the business units. Own the commercial health, renewals, and expansion of your accounts, with the judgment and accountability to move them forward without waiting for a playbook. Build a clear view of each customer’s business, the value they’re realizing, and what stands between today’s relationship and a broader partnership. Turn that understanding into an account strategy with concrete priorities, owners, and next steps—and stay close enough to the details to make it happen.

• Being a champion of the product and advocating for Ivo at sales calls, customer onboarding calls, demos, webinars, events and conferences.
• Lead product demonstrations tailored to the context of various in-house legal teams, asking questions to validate how Ivo can add value and then showcasing Ivo’s features and benefits relevant to each prospective client’s potential use cases.

• Own pipeline creation within a set of named accounts, leveraging events, marketing, SDR support, and your own pipe gen frameworks to generate qualified opportunities.
• Run the sales process end to end, including a complex proof-of-concept motion, typically over an 8-month sales cycle.

• Being a champion of the product and advocating for Ivo at sales calls, customer onboarding calls, demos, webinars, events and conferences.
• Lead product demonstrations tailored to the context of various in-house legal teams, asking questions to validate how Ivo can add value and then showcasing Ivo’s features and benefits relevant to each prospective client’s potential use cases.

• Own the commercial health of your book. Take responsibility for renewals and expansion, with a clear view of each customer’s goals, commercial commitments, and growth potential. Decide where to spend your time based on customer need, risk, and opportunity. Keep a larger volume of accounts moving without losing track of the details or treating every customer the same.

• Turn inbound demand into happy Ivo customers
• Manage our sales pipeline and improve our sales processes

• Customer Onboarding & Success Planning: Lead customers through the onboarding process and establish success plans tailored to their goals and requirements.
• Customer Support & Issue Resolution: Act as the primary contact for customer inquiries, providing timely and effective resolutions to ensure optimal product usage.

• Own pipeline creation within a set of named accounts, leveraging events, marketing, SDR support, and your own pipe gen frameworks to generate qualified opportunities.
• Run the sales process end to end, including a complex proof-of-concept motion, typically over an 8-month sales cycle.

• This is a builder role. You’ll own the architecture, development, and maintenance of a high-traffic website.
• Lead a move from Webflow to a modern code-based stack, owning the migration and resulting architecture during the process.

• Being a champion of the product and advocating for Ivo at sales calls, customer onboarding calls, demos, webinars, events and conferences.
• Lead product demonstrations tailored to the context of various in-house legal teams, asking questions to validate how Ivo can add value and then showcasing Ivo’s features and benefits relevant to each prospective client’s potential use cases.

• Customer Onboarding & Success Planning: Lead customer users through the onboarding and training process and establish success plans tailored to their goals and requirements.
• Customer Support & Issue Resolution: Act as the primary contact for enterprise customer inquiries, providing timely and effective resolutions to ensure optimal product usage and adoption.

• Scaled Onboarding & Success Planning: Lead efficient, templated onboarding for a high volume of accounts, tailoring success plans just enough to fit each customer's core goals without sacrificing speed.
• Customer Support & Issue Resolution: Act as the primary point of contact for customer inqu...

• Be a close partner to the GTM team, giving reps and CSMs the context, messaging, materials, and talk tracks they need to sell new products and features.
• Scale Ivo’s win-loss process, synthesize what we learn from customers and deals, and turn those findings into plans that GTM, Product, Enablement, and other Marketing teams can act on.

• Own paid acquisition strategy and execution across Paid Search, Paid Social, Out-of-Home, Sponsorships, CTV, and emerging channels. This includes partnering and leading our agency on planning, forecasting, budget pacing, audience design, and creative testing.
• Design and run integrated campaigns end to end: concept, audience, offer, landing page,copywrit...

• Lead Generation: Identify, research, and qualify potential clients, focusing on expanding our reach in the legal tech and enterprise sectors.
• Prospecting: Reach out to leads via calls, emails, and other channels to build a solid sales pipeline for the Account Executives.

Please apply here: https://jobs.ashbyhq.

• You love writing code, but you love having impact more: We’re a team of engineers at heart, but our #1 goal is building the best possible product. That means making pragmatic choices and looking for 80/20 solutions.
• Would describe yourself as being relentlessly resourceful.

• An AI agent that lives in MS word and edits the document for you [2023]
• Ditching imprecise embeddings models in favor of agentic RAG [2023]

• Lead the entire design and creative process
• Work directly with our founding team to define user interactions.