InnoCraft company logo
Making customers successful with the leading open analytics platform Piwik1-10 Employees
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1-10 people
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InternetAnalyticsOptimizationSmall and Medium Businesses
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At InnoCraft, we offer analytics products & services to enable our users to grow their business. We believe in openness, privacy and 100% data ownership and we created Piwik to fulfil our mission to liberate analytics. Our team is filled with customer focused individuals that champion and support our products used by a growing list of customers globally. We challenge one another every day and hold ourselves accountable for our work product as well as our customer's overall success. We all enjoy the interactions with the customers, problem solving, digging into complex issues, and actively championing for customers within InnoCraft. We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution. We are a combination of passion and persistence. We feel that through our roles we can positively impact millions of end-users and their experience with Piwik Analytics and InnoCraft products.

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