Sells a subset of products or services — including Infobip Voice solutions (SIP Trunking, Voice API, WebRTC, Number Masking, Branded Calling, Authentication, BYOC) — directly or via partners to a provided target account list within the designated geographical territory (Tier 1 (A, Ar)).
Supports end-to-end client relationship for the first 12 rolling months (NRR, cross-sell, upsell & acquisitions), with a special focus on Voice product adoption, onboarding and usage growth.
Serve as the highest-level technical expert within Platform Operations, providing authoritative guidance within a specialty area (e.g., registrations, connectivity, routing, SPAM).
Act as the final point of escalation for complex operational, technical, and customer-impacting issues requiring deep specialty expertise.
