Hylite careers

Hylite is a positive-only platform that makes it easy for frontline employees to get motivating feedback from customers. All it takes is a text!

The #1 problem facing customer-facing businesses is hiring and retaining great talent. Importantly, more than half of leavers aren’t doing so because of compensation. They cite non-financial drivers for their decision, reinforcing the importance of job satisfaction and making employees feel respected, appreciated, and engaged.

As it stands today, if you have a great experience with a given employee, there’s no easy way to recognize them. Most people don’t want to take the time to post on Yelp or fill out a long survey, so they generally do nothing. With Hylite, all it takes is one text.

Hylite boosts employee morale by showing employees how much they are valued and appreciated, leading to better customer service, more loyal customers, and increased employee retention.