Culture and benefits at Homeward

Maybe it’s our Austin roots. Maybe being remote first attracts people with a strong sense of self. Maybe birds of a feather really do flock together. Whatever it is, we’ve assembled quite the collection of “Homeweirdos.” Our team includes two former opera singers, a llama mama, and an upcycled garment designer. We take pride in our uniqueness because it’s what makes our team so much fun. And our remote workforce and independent culture give you plenty of freedom to be yourself while you get to know your teammates (and their kids and pets). Our Core Values Golden Rule “Treat others how you want to be treated.” We’re building our company culture and customer experience with this as the guiding principle. It’s a simple rule, but emphasizes that we don’t prioritize money or growth over people. Calm Focus We don’t chase every opportunity and rush from urgent task to urgent task. We relax, stay calm, and focus on our company-wide objectives. If something is out of scope, we say “no”. If something feels rushed we slow down and think it through so we can avoid unnecessary rework later. We don’t bombard each other with notifications expecting instant response times. We block off time for deep work so we can get into the flow and create solutions our customers love. Multi-tasking isn’t effective or enjoyable. Cross Functional Collaboration We look at our customers’ experience holistically and recognize that improving it requires support from multiple functions. Given this, we’re excellent collaborators. No function is more important than another and we’re eager to work as a team to solve our customers’ toughest problems. We value strong internal alignment, and take pride in understanding and considering our teammates' perspectives before expressing our own.