Culture and benefits at HelpDocs

We're a small team of people with big hearts based nowhere in particular. We care a lot about putting love into our product, making sure our customers are listened to, and ensuring every team member gets the support and rest they need. We believe in doing your best work with balance. That's why we use tools like Twist and Todoist to manage our workload rather than always-on messaging platforms. Here's what we believe in: Work happily We believe you should work where you're most comfortable, whether that's staying put in your cosy cottage or exploring the world. Over-communicate Over-communication is important as a remote team, so we encourage it. Better to write it down than forget it. Be humble & listen Always take on feedback the best you can. Humility and willingness to learn or make mistakes is a must. Same page Trust & clear boundaries mean the whole team is on the same page, so you won't be left in the lurch. Customers first We believe in customer-centricity and help customers find their best fit, even if we’re not it.