GlobalAssist careers

GlobalAssist is building a local-first travel booking platform that works entirely via WhatsApp. Travelers can book tours, transport, and services like private drivers, massages, deliveries, or airport transfers — all by chatting with a real local expert.

The problem: In many developing countries, booking travel services is chaotic. Global platforms like GetYourGuide or Viator don’t reflect local reality — they offer rigid packages, overpriced services, and poor customer support. Meanwhile, local providers lack visibility, professionalism, or online tools to handle international travelers smoothly.

Our solution: A lean, flexible system that works where travelers already are: WhatsApp. GlobalAssist matches travelers with local booking managers who understand the culture, language, and logistics of their region. We use no apps, no logins, no complicated tools — just a chat button, local human support, and smart automations behind the scenes.

We’re currently operating in Madagascar, Tanzania, Kenya, and launching in the Philippines, Thailand, and Indonesia.

What makes it unique:
• 100% mobile and text-based.
• Local experts, not AI or chatbots.
• No fixed packages — everything is customized in real-time.
• SEO-led growth: our model scales organically without paid ads.

Our broader mission: Empower locals to become digital tourism professionals, offer travelers honest prices and better experiences, and build the #1 lightweight travel marketplace for emerging markets — from Africa to Southeast Asia.