Culture and benefits at First Dollar

First Dollar is, at its heart, a customer-first company. Healthcare as a whole is massively complex but undergoing a substantial amount of change. The experience we have with our healthcare is hyper-personal, often under-invested, and continuity breaks down at every turn. We believe our job is to put freedom of choice at the center, make our customers the first priority, and abstract away the complexity. We look at First Dollar as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues. We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other First Dollars in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do). We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We also have a culture of transparency that we carry through to email communication, ensuring that First Dollars all around the world have the information they need to make good local decisions. In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.