Jobs at First American Title

• Ensures exceptional customer service for our customers
• Maintains email inbox and online chat support by reading, opening/documenting information into tickets and either resolving or escalating to proper person or department.

• Viewed as a data expert; drives innovation and plays a key role in the department. Participates in highly visible initiatives that have broad impact.
• Identify, design, and implement internal process improvements: automate manual processes, optimize data delivery, re-design infrastructure for greater scalability.

• Independently oversees multiple medium to large scale complex projects.
• Coordinates project deliverables, plans and status reports.

• Build and deepen relationships with leading Bay Area law firms, commercial real estate attorneys, partners, and key decision-makers.
• Leverage your legal network and market knowledge to identify and develop new commercial business opportunities.

• Coordinate all servicing-related activities for critical deals including private securitizations, whole loan private investors with unique servicing requirements, and excess servicing spreads - from initial transaction notice from clients through post-closing of each deal.
• Create and manage reporting of deal activities and assist in the development of any custom requ...

• Define and evolve the architecture for a production-grade document intelligence system that extracts, structures, and governs data from title insurance documents at scale — turning unstructured document images into versioned, reusable, ML-ready data assets.
• Own the platform that emits title production events to the data lake, decoupling operational sy...

Who We Are
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people.

• Build & Deploy AI Systems (0 → 1): You will own the full lifecycle of LLM-powered features - from early prototyping and prompt design through production deployment, monitoring, and iteration. This includes fine-tuning workflows, building evaluation harnesses, and inference infrastructure that serve real users at scale. You will make pragmatic decisions and ship AI capabilities that are reliable, cost-effective, and measurably valuable.

• Design and implement Azure-based architectures for enterprise applications, data, and infrastructure.
• Develop scalable, secure, and cost-efficient solutions to meet current and future business needs.

• Execute the division’s Reporting and Data Strategy through the development and implementation of BI, analytics, automation, and AI-enabled solutions.
• Participate in the full solution lifecycle, including requirements gathering, design, development, testing, implementation, documentation, training, and support.

Who We Are
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people.

• Conducts business process evaluations to identify requirements, process gaps, reporting risks, and improvement opportunities.
• Support mortgage servicing Year End and regulatory reporting, including IRS Forms 1098 and 1099, statement reporting, corrections, reconciliations, and related compliance activities.

• Drive the vision and delivery of innovative new products to keep the business relevant and competitive
• Develop, define, maintain and communicate the product strategy and roadmap

• Partner with business and technology stakeholders to understand business needs, document requirements, and translate them into clear, actionable solutions that support automation and AI enabled capabilities.
• Support walkthroughs and process, risk, and control discussions to identify key controls, appli...

• Conducts business process evaluations utilizing data trends
• Identifies problems, defines business process requirements develops solutions and implements solutions to increase data content and create new solutions to profit the business

• Own product strategy, roadmap, and execution for one of Sequoia’s highest priority initiatives.
• Partner closely with Engineering, Operations, Underwriting, Data Science, and Design to understand complex business problems and transform them into clear product direction.

• Conduct detailed analyses to support product strategy, pricing decisions, and retention initiatives.
• Analyze customer behavior, product performance, and market trends to identify growth and retention opportunities.

• Builds client relationships, secures new orders from new customers, and maintains and expands business with existing client base
• Communicates proactively with and responds in a timely manner to clients

• Partner with Marketing, Sales, Data Operations, Engineering, and Enterprise Data teams to define business capabilities supported by Salesforce, Data360, Marketing Cloud, and custom platforms.
• Lead discovery sessions with business stakeholders to identify customer, engagement, operational, and behavioral data requirements that support sales, marketing, servicing, analytics, and AI capabilities.

Who We Are
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people.