Figgo careers

The Problem

Life is simply more difficult in developing countries. Tap water is rarely potable and routinely rationed. Residential gas needed for cooking, heating water, and other appliances requires delivery. For each of these necessary commodities - potable water, water for non-consumption purposes, and residential gas - a household needs a solution. The result is that phone calls and texts dominate how households and providers of services communicate. Additionally providers cruise through neighborhoods playing jingles like an ice cream truck as an alternative ordering method. Both methods are inefficient and inconvenient for everyone involved. Providers record orders with pen and paper and underreport the estimated time of arrival. Many times the order is fulfilled by a different provider that was also called or happened to be in the area playing its jingle. A convenient and reliable way for households to order the services they need does not exist. Until now.

The Solution

Figgo’s marketplace brings households and providers together at last. Our app allows households to order and be connected to nearby providers in seconds. Orders are made and fulfilled 10x faster. Live tracking of providers brings transparency and trust back to the market. Data is collected and used to forecast and model customer ordering habits. Our growing wait list of providers allows us to filter out low performers keeping the quality of our services high. Ordering cycles are in days and weeks since essential household services anchor our marketplace. Providers also love our marketplace. When they receive an order google maps directs them to the destination. The reduced distance between orders saves them time and money. All they need to do is focus on the service and we focus on everything else like communicating with customers. Our marketplace is bringing convenience and reliability to everyone involved.