Jobs at ezCater

• Own the supplier self-service experience end to end, designing across the tools and flows that let restaurant partners manage their menus, availability, business info, performance, and issue resolution without needing to contact ezCater directly.
• Partner with Product, Analytics, UX Research, and Supply Operations to identify which supplier...

• Build internal developer platforms, shared services, APIs and libraries that support integrations and core platform capabilities.
• Design reliable backend systems for cross-domain business flows and operationally critical use cases.

• Build internal developer platforms, shared services, APIs and libraries that support integrations and core platform capabilities.
• Design reliable backend systems for cross-domain business flows and operationally critical use cases.

• Own the architecture for the Finance Technology platform, which includes pay-ins, payouts, invoicing, and tax calculation. You’ll make the architectural calls to unlock the next several years of scale.
• Define clear, well-versioned APIs and contracts for how Finance Technology services are consume...

• Lead the technical vision for reimagining the partner experience — from onboarding and menu management to order fulfillment tooling and marketing programs — ensuring our restaurant partners have the tools they need to succeed on our platform.
• Champion AI-native frontend development practices — including design-to-code workflows (e.g., F...

• Lead a team across marketing operations, marketing technology, and marketing analytics
• Balance near-term execution with longer-term capability building and communicating trade-offs clearly when priorities change

• Drive the vision and develop a roadmap for the restaurant partner Reporting and Insights platform. This includes in-product reporting and the externally facing API’s to give partners access to the data that they need.
• Expand our overall reporting capabilities and provide insights to our restaurant partners based...

• Define the vision, strategy, and multi-year roadmap for the Delivery & Fulfillment Intelligence Platform, holding a clear line: this platform owns the decision and the data; the experience teams own how that decision reaches customers, drivers, and restaurants.
• Define the delivery domain from first principles — the canonical event and state model, telemet...

• Own the menu-to-checkout journey end to end, designing across menu browsing, item selection, cart, checkout, group ordering, and account sign up/in, so the path from discovery to completed order feels seamless rather than stitched together across surfaces.
• Partner with Product and Analytics on experimentation, defining hypotheses, designing tests, a...

• Own the multi-year vision and roadmap for ezCater's enterprise meal solutions and be accountable for the growth, retention, and activation of our enterprise customer base.
• Serve as the executive voice for our enterprise product strategy and its business impact to the executive leadership team.

• Own the fulfillment data asset as a product. Define and continuously refine the vision and strategy for the fulfillment data domain. Treat it as a product with real users, real adoption, and real return — measured against a clear North Star. Connect it to the broader Enterprise Data and company roadmaps.

• Drive the vision and develop a roadmap for your area of focus.
• Tell a compelling story using research and data to evangelize the roadmap and vision.

• Platform product strategy and vision. Define and continuously refine the platform’s vision and product strategy, grounded in company and Enterprise Data goals, and connect it to the broader data and company roadmaps. Partner with principal and staff engineers on long-term technical direction and trade-offs so product and technical strategy stay tightly aligned.

• Lead control program maturity

Design and maintain an auditable control framework that fits ezCater’s SaaS, cloud, data, and engineering environment rather than forcing generic controls onto modern systems.
Shape and define ezCater’s AI Governance strategy with stakeholders across the Legal, Data, Engineering, and IT domains.
Define how key controls are implemented, tested, evidenced, and improved over time, with a strong bias toward reliability and highly-automated, low/no friction evidence paths.
Partner with internal and external audit stakeholders on control design, walkthroughs, exceptions, remediation, and readiness activities tied to SOX and related frameworks.
Help rationalize overlapping control requirements across SOC 2, PCI, SOX, and internal policy expectations into a coherent operating model.

• Define and drive the design strategy for the Supply ecosystem: setting a coherent, user-centered vision that spans multiple product areas and connects to ezCater's broader product and business goals.
• Co-create roadmaps with Product, Engineering, and Data leadership, grounding priorities in a de...

• Drive the vision and develop a roadmap for the restaurant partner platform. This includes the data structures and backend services required to create a customized reporting experience for partners based on their role.
• Tell a compelling story using research and data to evangelize the roadmap and vision.