DiscoverStartupsExtenteamJobs at Extenteam: Explore current Opportunities
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Extenteam
Actively Hiring
Extenteam offers smart staffing solutions for property management operations51-200 Employees
  • B2B
  • Growth Stage
    Expanding market presence

Jobs at Extenteam

Extenteam is transforming the short-term vacation rental industry with a proven business model and a vision for scalable growth. By January 2026, we aim to double our Monthly Recurring Revenue (MRR) through an AI-assisted SaaS platform designed for rental businesses of all sizes. Our mission is to streamline operations for vacation rental businesses with cutting-edge solutions in guest communication and property management. Revenue Streams Dedicated Team Members (DTMs): Providing trained overseas talent on a premium subscription model, replacing traditional recruitment fees. Tailwind SaaS Platform: A guest communication software for operators with fewer than 50 units, driving profitability, expanding market reach, and improving service levels. Our Team Extenteam is a global team of 50 professionals supported by 400+ DTMs, with hubs in Miami, Los Angeles, Medellín, and Europe. We’re small but mighty, driven to deliver exceptional results through collaboration and innovation. Our Values Commitment to Excellence: Continuously raising the bar and setting new standards in guest communications and service delivery. Exceptional Collaboration: Thriving in a fast-paced, high-performance environment built on clear communication and teamwork. Unified Purpose: Aligning behind a shared mission to drive success with an intense focus. One shared consciousness. Data-Driven Decision-Making: Prioritizing data and results over emotions when making objective, professional decisions. Emphasis on Details: Details matter at every level. Leaders are expected to have a deep understanding of the specifics and adopt a hands-on management style. Leadership Philosophy Inspired by Airbnb’s "founder mode," our leadership style is hands-on, visionary, and customer-focused. We value proactive problem-solving, innovation, and a collaborative, high-performance culture that drives results and continuous growth.
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Operations

Office Coordinator

NewPosted yesterday

Office Coordinator

  • Navigate the task management system (currently Clickup) to manage daily priorities, execute action items, and document progress in detail.
  • Coordinate repairs and maintenance by selecting, vetting, and scheduling technicians, handymen, and contractors. Review work to ensure adherence to schedule, cost alignment, and quality assurance upon completion.
Operations

Operations Audit Specialist

NewPosted 2 days ago

Operations Audit Specialist

  • Conduct operational audits of apartment communities and corporate support functions.
  • Evaluate compliance with our clients’ operating standards, policies, and procedures.
Operations

Claims Processor and Risk Management Support

NewPosted 2 days ago

Claims Processor and Risk Management Support

  • Dedicated Team Members: Providing trained overseas talent with a recurring premium model, replacing one-time recruitment fees.
  • Tailwind - SaaS Platform: A guest communication Software blended with our shared services team, supporting smaller operators helping Extenteam increase profitability while growing our product market fit and expanding TAM and service levels.
Marketing

Marketing Associate

NewPosted 2 days ago

Marketing Associate

  • Dedicated Team Members: Providing trained overseas talent with a recurring premium model, replacing one-time recruitment fees.
  • Tailwind - SaaS Platform: A guest communication Software blended with our shared services team, supporting smaller operators helping Extenteam increase profitability while growing our product market fit and expanding TAM and service levels.
Engineering

Product Engineer, Shared Services Platform

NewPosted 1 week ago

Product Engineer, Shared Services Platform

  • Close incoming platform tickets from Shared Services. Agents, Team Leads, and operations report platform issues daily. Some are quick fixes. Some are workflow bugs. Some are configuration issues. You triage, diagnose, and ship the fixes.
  • Identify patterns and ship platform improvements. When multiple agents report the same frictio...
Other

Project Coordinator

NewPosted 3 weeks ago

Project Coordinator

  • Responsibilities include communicating all project needs to development team and ensuring that all deliverable goals are met.
  • Duties also include communicating with 3rd party vendors on a regular basis to achieve improved business results.
Operations

Support Helpdesk Business Specialist

NewPosted 3 weeks ago

Support Helpdesk Business Specialist

  • Dedicated Team Members: Providing trained overseas talent with a recurring premium model, replacing one-time recruitment fees.
  • Tailwind - SaaS Platform: A guest communication Software blended with our shared services team, supporting smaller operators helping Extenteam increase profitability while growing our product market fit and expanding TAM and service levels.
Product

AI Builder - Property Management

NewPosted 2 months ago

AI Builder - Property Management

  • Own the AI and automation product scope for the platform: discovery, definition, prioritization, delivery, and iteration - largely independently at the start
  • Write clear, unambiguous specs and documentation for the systems you build
Operations

General Accountant (US CPA / US Certified)

NewPosted 5 months ago

General Accountant (US CPA / US Certified)

  • Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port)
  • i5 11th Gen or higher
Operations

Remote Guest Services Specialist

NewPosted 6 months ago

Remote Guest Services Specialist

  • Respond promptly and professionally to guest inquiries via email, phone, and OTA messaging.
  • Provide accurate information regarding bookings, services, policies, and other inquiries.
Operations

Vacation Rental Specialist (Streamline PMS)

NewPosted 7 months ago

Vacation Rental Specialist (Streamline PMS)

  • Serve as the primary contact for guests, delivering exceptional customer service.
  • Respond to in-house guest emails, chats, and texts through professional and friendly written communication to assist with issues such as lockbox, wifi troubleshooting, directions to homes, etc.
Operations

General Administrative Assistant

NewPosted 9 months ago

General Administrative Assistant

  • Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port)
  • i5 11th Gen or higher
Operations

Agent Operations Lead

NewPosted 9 months ago

Agent Operations Lead

  • Oversee daily agent performance and ensure SLA compliance across all shifts.
  • Manage adherence, attendance, and scheduling for the 24/7 team.