Jobs at ePlus

• Provide technical expertise to sales teams and customers on networking and security solution focus areas (preferably Cisco, Cisco/Meraki, HPE/Juniper/Aruba, Arista, and Palo Alto Networks)
• Establish credibility and trusted advisor status with ePlus’ sales team and customers

• Design, configure, deploy, and troubleshoot enterprise and data center networks
• Support Cisco and Juniper routing and switching environments

• Own the enterprise-wide data architecture across business domains, Microsoft Fabric, Oracle Fusion ERP, analytics, AI, governance, and enterprise applications, aligning data capabilities with business strategy and enterprise architecture.
• Define the target-state data architecture, multi-year transition roadmaps, reference architectu...

• Help set AI priorities for ePlus and keep teams focused on the most useful opportunities.
• Work with business and technology leaders to find and rank internal AI use cases.

• Deliver technical support of Cisco Enterprise Collaboration System, in addition provide subject matter expertise on system integrations
• Mentor and assist in the management, testing, implementation, and deployment of new and existing technologies as it pertains to Cisco Collaboration products and similar technologies, whether you are migrating from an on-boarding phase or managing an active production in a Managed Service Customer environment

• Oversee, train, assist and develop the Project staff
• Run complex projects/programs from design and development to production

• Deployment, automation, management, and maintenance of Azure production environments
• Ensuring availability, performance, security, governance and scalability of Azure production systems via various monitoring, logging, and other toolsets

• Strategy

Define and refine the strategy of the ePlus Cloud practice
Define key metrics for measuring success of the practice
Identify emerging Cloud practices trends and technologies
Identify and develop a partner ecosystem to support services growth
Solicit feedback from customers, partners, analysts and our field organization
Assess market requirements and market demand to define compelling service and business impacting solutions

• Provide excellent customer service to our customers, at all times
• Respond to customer inquiries in person, electronically and via phone

• Provide technical expertise to sales teams and customers on designated solution focus area
• Establish credibility and trusted advisor status with ePlus’ sales team and customers

• Primary territory liaison responsible for driving objectively measured incremental growth of ePlus Solution Telecom & Colocation
• Work with field sales organization to assist with renewing contracts when our clients are approaching end of term (UCaaS, CCaaS, Connectivity, Colocation, and other XaaS solutions)

• Serving as a presales technical resource and trusted advisor to ePlus sales teams and customers across assigned technology focus areas.
• Partnering with sales teams to understand customer goals, qualify opportunities, and shape the right hardware, software, and services solutions.

• Oversee, train, assist and develop the Presales staff
• Lead a team of systems engineers to deliver pre-sales technical support in sales presentations, solution development, and product demonstrations of ePlus capabilities

• SDLC Project Management – Have knowledge of the software development process from requirements through delivery to production. Work with implementation team to deliver to customer expectations. Thoroughly document and communicate all project risks to project team.
• Software Analysis – Define requirements and evaluate existing functionality details to underst...

• Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
• Provide Sales Engineering support, BOM creation assistance, SOW assistance along with planning and designing solutions for complex multi-vendor solutions

• Lead technical discovery sessions, workshops, and assessments to gather business and technical requirements
• Design multi-vendor voice, video, and collaboration solutions aligned to customer needs and strategic goals

• Support and maintenance of Azure production environments
• Ensuring availability, performance, security, governance and scalability of Azure production systems via various monitoring, logging, and other toolsets

• Technical Presales Leadership: Act as the primary technical presales resource for HPC / AI opportunities, engaging with customers from initial discovery to solution proposal and design.
• Solution Design & Architecture: Design and architect complex HPC / AI solutions, including compute clusters (CPUs, GPUs, interconnects), high-performance storage systems, networking, and related infrastructure.

• Provide technical expertise/credibility to account team on designated focus area
• Conduct customer presentations on ePlus value proposition and technical solution sets for assigned accounts and focus areas