DiscoverStartupseGainJobs at eGain: Explore current Opportunities
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eGain
Actively Hiring
eGain customer engagement solutions power digital transformation for leading brands501-1000 Employees
  • B2B
  • Public Stage
    Publicly traded company

Jobs at eGain

eGain Corporation is a leading provider of cloud-based and on-site customer engagement software solutions. For over a decade, our solutions have helped improve customer experience, grow sales, and optimize service processes across the web, social, and phone channels. Hundreds of global enterprises rely on eGain to transform fragmented sales engagement and customer service operations into unified Customer Interaction Hubs.
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Engineering

AI Engineer, Learning & Development

NewPosted 4 days ago

AI Engineer, Learning & Development

  • Own AI-native enablement for customers, partners, prospects, and self-sign-up users: onboarding, certification, and release training, generated and refreshed with AI in the loop
  • Own the technical documentation set for the eGain AI product suite: administrator and developer guides, API references, deployment runbooks, and release notes
Other

AI Knowledge Delivery Manager

NewPosted 1 week ago

AI Knowledge Delivery Manager

  • Own end-to-end delivery across a program of concurrent AI knowledge implementations — managing budgets, project financials (margin, utilization), scope, timelines, and risk from kickoff to go-live, without letting quality slip.
  • Find the repeatable pieces of your own delivery process and automate them with AI — turning wha...
Sales

Sales Executive – Cisco Ecosystem, AI Knowledge & Service Automation

NewPosted 2 weeks ago

Sales Executive – Cisco Ecosystem, AI Knowledge & Service Automation

  • Sell into eGain’s Cisco OEM installed base and build a systematic outbound motion into those accounts.
  • Build and manage a pipeline from first outreach through discovery, solution positioning, business case, procurement, and close.