Jobs at Digicert

• Conduct technical discovery calls to understand customer requirements, pain points, and existing infrastructure.
• Lead or participate in product demonstrations, showing how solutions meet client-specific needs.

• Lead the design and implementation of complex services and cross-team initiatives within the DNS platform.
• Own technical design for major features and platform enhancements, ensuring scalability, performance, and reliability.

• Collaborate with an agile, cross-functional team in the technical planning and strategy of large-scale backend systems, with a focus on secure and high-availability web services supporting Public Key Infrastructure (PKI).
• Assume accountability for the efficient delivery of new features and functionality with uptime,...

• Partnership execution: Own the full engagement lifecycle for your assigned accounts, joint roadmap development, integration scoping, working-session facilitation, and mutual commitment tracking from first call through launch.
• Partnership cadence and communications: Manage the operational rhythm of your portfolio, settin...

• Analyze Data into Insights for the Product Team - Data enables the product team to make wise, informed decisions. In a growing product organization, a product ops team can lay the foundation for a successful, data-driven team of product managers.

Analyze Product P&L level data for the key products in our portfolio and understand the ARR, new ACV, pipeline for the products.
Drive insights about product usage based on analytics embedded within the product and draw insights on customers/ markets
Understand the analytics around the shopping cart experience and determine implications from abandonment rate, adoption rate, and other funnel data.
Analyze complex business problems and issues using data to provide meaningful insights to decision- makers.
Present data and analytics in a comprehensible manner and prepare content for executive reviews.

• Infrastructure Automation: Design and maintain IaC solutions using Terraform, Ansible, or SaltStack for configuration management and deployment standardization across 5+ datacenters.
• Hypervisor Management: Administer vCenter environments and Nutanix AHV clusters; optimize resource allocation, performance tuning, and high-availability configurations.

• Own the roadmap for a strategic product area within DigiCert’s DNS and digital trust portfolio, with emphasis on trusted discovery, policy enforcement, posture signals, and emerging agentic infrastructure use cases.
• Translate market trends, customer needs, DNS telemetry, and technical capabilities into clear p...

• Design and build fault-tolerant, high-performing systems that meet Service Level Objectives (SLOs) and Service Level Agreements (SLAs).
• Implement monitoring, alerting, distributed tracing, and logging to ensure real-time system health visibility and proactive issue resolution.

• Own the collective partner vision for Platform, including strategy, planning, and execution - and share accountability for the outcome
• Serve as externally facing subject matter expert with partners audiences to gain deep understanding of their needs, represent strategy and roadmap, solicit participation in proof of concepts, beta releases, advisory counsels