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Convoso
Actively Hiring
Next Generation Contact Center Software201-500 Employees
  • Top 10% of responders
    Convoso is in the top 10% of companies in terms of response time to applications
  • Responds within two weeks
    Based on past data, Convoso usually responds to incoming applications within two weeks
  • B2B
  • Growth Stage
    Expanding market presence
Website
Company size
201-500 people
Markets
SaaSCloud ComputingTelecommunicationsSoftware

Jobs at Convoso

Convoso is driven by core values that guide actions and behaviors in all interactions. •Superhero Service: We meet or exceed internal/external customer expectations & requirements. •Active Knowledge Seekers: We thirst for new learnings & actively seek to enhance our knowledgebase. •Foster Team Integrity: We believe in doing the right thing, and keeping our promises to clients, partners & each other. •Embrace Being Nimble: We value team members who thrive & flourish in our rapidly changing “start-up” culture. •Smart Solutions: We see every issue as an opportunity for change, problem solving & advancement. •Ownership of Decisions: We take 100% ownership as a company and as individuals. •Focused Approach: We deliver, define and measure our success vis-à-vis achievement of client aligned/focused goals. •Technology Lovers: We Move at the speed of light to improve company efficiencies & product offerings. Business Highlights •The Contact Center space is a $22B Global Addressable Market with only 15% of SMB’s in the Cloud and 3% of the Mid-market and Enterprise in the Cloud. •With a product already proven to impact sales, SafeSoft has a vision and dedicated strategy to become the leader in Business Communication software. •Through market research and acute customer sensitivity, SafeSoft is in the process of adding to its product roadmap the solution to a pain point that most competitors don’t know exists, offering a distinct competitive advantage. •An agile team of world-class engineers empowers SafeSoft to gain the leading edge in quickly responding to market opportunities.
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Operations

Head of People Operations

NewPosted 2 weeks ago

Head of People Operations

  • Strategic HR Leadership: Develop and implement HR strategies aligned with the organization's goals and values. Partner with senior leadership to drive initiatives that support employee engagement, retention, and productivity. Help drive organizational development initiatives and change management efforts.
Operations

Billing Lead (Supervisor)

NewPosted 2 weeks ago

Billing Lead (Supervisor)

  • Notifies customers via email/phone call regarding outstanding balances and makes constant follow up until payment is settled.
  • Manages billing and payment schedule of invoiced customers, as well as following up on past due invoices.
Engineering

QA Engineer

NewPosted 3 weeks ago

QA Engineer

  • Support the QA group as a part of the Engineering organization.
  • Review product requirements, specifications and technical design documents for an early flow and functionality flaw discovery.
Engineering

Senior Software Engineer (PHP)

NewPosted 1 month ago

Senior Software Engineer (PHP)

  • Design, architect, develop and implement secure and scalable critical business solutions.
  • Translate Business and User needs into technical requirements and socialize architectural designs to the appropriate stakeholders.
Product

Technical Product Manager II

NewPosted 1 month ago

Technical Product Manager II

  • Vision & Strategy: Lead the strategic roadmap for Convoso’s API Partner platform and internal tools.
  • Stakeholder Management: Develop strong relationships with internal teams (DevOps, Partnerships, Engineering) and external stakeholders (customers, partners).
Engineering

Front-End Engineer

NewPosted 1 month ago

Front-End Engineer

  • Build and maintain internal and external-facing web applications and systems using ReactJs/React Native, Javascript, HTML5, CSS3.
  • Architect, design, and implement user-facing features end-to-end (React, etc.)
Marketing

Product Marketing Manager

NewPosted 2 months ago

Product Marketing Manager

  • Become a product evangelist to support Marketing and Sales teams in developing customer-facing content and collateral including data sheets, web content, sales decks, etc.
  • Help align internal teams in delivering our value proposition clearly and confidently
Operations

Sr. Technical Recruiter

NewPosted 2 months ago

Sr. Technical Recruiter

  • Manage the entire life cycle of the recruiting processes from internal approval processes, to candidate management, to interview process, feedback and on-boarding of new hires by ensuring best interview and candidate experience.
  • Partner with senior leadership, and their team of hiring managers / interviewers, HR team, to d...
Engineering

OpenSIPS VoIP Developer

NewPosted 3 months ago

OpenSIPS VoIP Developer

  • Maintain and improve existing OpenSIPS code, including common codebase and Convoso-specific developments.
  • Tune OpenSIPS performance, including CPU, memory usage, I/O (UDP buffers, context switches, resource contention, etc.)
Other Engineering

Senior System Engineer

NewPosted 3 months ago

Senior System Engineer

  • Manages and monitors installed systems, Networks, and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).
  • Defines customers’ needs and functionality in a service development cycle.
Engineering

MySQL DBA/ Architecture

NewPosted 3 months ago

MySQL DBA/ Architecture

  • Maintain and support the current MYSQL/InnoDB & Redis /KeyDB database, including the creation of new DB's, migrations, backups, and replications.
  • Design, plan and deploy database schemas.
Engineering

Senior Information Security Engineer

NewPosted 4 months ago

Senior Information Security Engineer

  • Design and drive the security initiatives (collaboratively with SRE and IT teams) to implement and maintain secure systems and networks; including servers, routers, switches, firewalls, intrusion detection/prevention systems, and other security devices.
  • Collaborate with third parties to perform vulnerability assessments, penetration testing, and r...
Engineering

Database DevOps Engineer

NewPosted 4 months ago

Database DevOps Engineer

  • Maintain and support the current MYSQL/InnoDB & Redis /KeyDB database, including the creation of new DB's, migrations, backups, and replications.
  • Design, plan and deploy database schemas.
Engineering

Database Reliability Engineer

NewPosted 4 months ago

Database Reliability Engineer

  • Maintain and support the current MYSQL/InnoDB & Redis /KeyDB database, including the creation of new DB's, migrations, backups, and replications.
  • Design, plan and deploy database schemas.
Other Engineering

Senior System Engineer

NewPosted 10 months ago

Senior System Engineer

  • Manages and monitors installed systems, Networks, and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).
  • Defines customers’ needs and functionality in a service development cycle.