Jobs at CloudZero

• Own the customer journey from onboarding through renewal and expansion.
• Build strong relationships and serve as a strategic partner to customer stakeholders, including C-suite.

• Own and resolve complex technical tickets end to end. Trace issues across APIs, logs, databases, and the pipeline that moves customer AI-spend and cloud-cost data through CloudZero, and resolve them without engineering when possible.
• Work a live ticket backlog, prioritize by impact, and drive clear communication whether with en...

• A ticket is a signal that a system failed a person. Ask why the question came up at all, and fix the upstream cause so the next ten people don't hit the same wall.
• A repeated request for a number is a data product that doesn't exist yet. The third time someone pulls the same figure by hand, that's not a favor to do, it's a table you haven't modeled.

• Own the core messaging and differentiation of our platform, the clear and undeniable reason a buyer with a specific problem should choose CloudZero over every other vendor claiming AI ROI
• Translate what product and engineering build into clear buyer value for finance and executive audiences, simple enough that a rep in their first month can tell the story with confidence

• Take the Windows agent from proof of concept to a signed, installable, auto-updating product that runs on Windows.
• Own the WFP callout driver (KMDF, C/C++) and the user-mode Go relay that reuses our shared capture core, and keep the two in lockstep as both evolve

• Own core ops responsibilities such as territory segmentation, account assignments, ICP definition, health scoring, lead routing, campaign management
• Own commission administration across plan and quota issuance as well as payout calculation and visibility

• Own the content strategy: what to create, for which buyer stage, and why, tied to demand creation and campaign themes
• Form a point of view on what drives engagement (timing, format, channel, topic), then test it, measure it, and make the case for what we do more and less of

• Own the business case and ROI methodology for each engagement, start to finish.
• Turn the Activity-to-Return catalog into a defensible calculation: dollarized operational value over AI investment, expressed as a ratio and a payback period.

• Ongoing strategic customer segment onboarding and implementation initiatives, including addressing ad hoc requests
• Mentor, coach and train fellow TAMs on continuous improvement and enablement

• Ongoing strategic customer segment onboarding and implementation initiatives, including addressing ad hoc requests
• Mentor, coach and train fellow TAMs on continuous improvement and enablement

• Own the CloudZero narrative as the AI ROI Company and category creator, ensuring it shows up consistently across press, product, sales, and social.
• Translate category strategy into story, working closely with executive leadership to sharpen how CloudZero talks about AI outcome attribution, the financial control plane for AI, and what comes next as the category matures.

• Own the reliability practice for CloudZero's real-time ingestion path: SLOs that span team boundaries, the failure modes nobody owns because they live in the seams, and the architectural changes that come out of what you learn
• Sign off on shared critical paths before they go live, and call the pause conversation when an ...

• Own the product vision, strategy, and multi-quarter roadmap for a core CloudZero product area
• Identify high-impact problems at the intersection of cloud infrastructure, cost, usage, and business value

• Own the vision, strategy, and multi-quarter roadmap for CloudZero's agentic and automated decision systems
• Identify high-impact opportunities to translate financial signals (spend anomalies, budgets, forecasts, unit economics) and operational signals (usage, performance, configuration) into clear recommendations or automated actions

Join the CloudZero Collective!

At CloudZero, we’re always on the lookout for curious, driven, and passionate people — even if the perfect role isn’t open just yet.

• Own and close new business: Drive the full sales cycle from discovery and POC to close, partnering closely with Sales Engineers.
• Hunt strategically: Build and execute territory plans, self-source opportunities, and collaborate with marketing and alliances to generate pipeline.