Jobs at Chat360

About the Role

Chat360 is looking for an experienced Customer Success Manager (CSM) to manage key enterprise accounts, drive customer success, and build strong relationships with senior and CXO-level stakeholders.

The ideal candidate should have prior experience in the SaaS domain, excellent co...

Company: Chat360
Location: Pune – Onsite
Experience: 4–7 Years
Employment Type: Full-time
Work Mode: Onsite
Joining: Immediate joiners preferred.

About Chat360

Chat360 is a conversational AI and customer engagement platform that helps businesses engage with customers across WhatsApp, Web, Insta...

We're looking for an AI-native Forward Deployed Engineer who thrives in fast-paced environments and loves solving real customer problems.

What You'll Do

Work directly with customers & the Founder to understand business challenges and design AI-powered solutions.

• Own end-to-end hiring across business, sales, operations, customer success, and support functions.
• Manage sourcing, screening, interview coordination, offer negotiations, and candidate experience.

About Chat360

Chat360 is an agentic AI-powered omnichannel customer engagement platform with official partnerships with Meta, Google, and Microsoft. We help enterprises automate and scale customer conversations across WhatsApp, RCS, and other channels.