Caribou careers

Home care scheduling is like a never-ending jigsaw puzzle — agencies struggle to keep pace with fluctuating patient demand, while giving their care workers consistent schedules and income. Care worker availability usually pops up suddenly, as patient discharges, hospitalizations, or cancellations are difficult to predict. Schedule instability is the main driver of care worker turnover, which skyrocketed to 82% in 2018.

Meanwhile, families need better access to home care services. 44% of family caregivers experience distress related to their caregiving role. Home care is facing an ironic problem — care workers sit idle, while families need more help.

Agencies transform idle care worker capacity into a responsive booking experience for families. Through a simple app, families can book private-pay or government-funded visits with care workers who are itching for more hours. If care worker capacity is at risk of going wasted, Caribou's pricing engine and automated marketing tactics help ensure a family in need finds it, at a price that works. Caribou also allows agency schedulers to see the true availability of care workers, to make last-minute scheduling easier. Caribou is a win-win-win for everyone in home care.